Dear Sir or Madam,
After compliments,
I recently bought a product from your Facebook page, order #12345, which I received yesterday. I am writing to complain that the specification of the item received was not similar to your advertisement. Kindly, let me elaborate more in the below lines.
As per your website, it is mentioned that the smartwatch is waterproof and has a built-in camera. Unfortunately, after I unboxed the watch, I discovered that it is only water resistant and cannot be used
while
swimming. Linking Words
Moreover
, it does not have a camera, but can only function as a shutter button for the mobile camera.
I would, Linking Words
therefore
, wish if you can refund back the full amount that I have paid. Linking Words
However
, I will pack your item in the same condition I received, and mostly, I can drop it at your office within one week period.
Looking forward to your kind response at the earliest possible time.
Yours sincerely,
Mohamed AmmarLinking Words
moh_zno