Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio
Dear Sir or Madam,
I am writing to express my complete dissatisfaction with your customer service.
Two weeks ago I purchased a DAB-Radio, in your shop located in the Swan Center in Dublin. Unfortunately, the item had some problems with the volume, so I gave it
you
back to repair it the Correct pronoun usage
apply
last
Monday.
Another week is gone and, since today, I have not heard any information from you. Could you please explain
me why it take so long time to fix my radio?
Next week I really need to you use Add the preposition
toexplain
this
object, as I must listen to an important interview useful for my master's course. For
this
reason, I would like to ask a
fast repair of the radio or, if it is not Change preposition
for a
possibile
, to receive a new one.
Thank you in advance for your help.
I am looking forward to your prompt reply.
Yours sincerely,
Lisa QuarenghiCorrect your spelling
possible
Submitted by quarenghi.lisa on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.