You have had a bank account for a few years. Recently you received a letter from the hank stating that your account is $240 overdrawn and that
you will he charged $70 which will he taken directly from your account. You know that this information is incorrect.

Write a letter to the bank. Explain what has happened and say what you would like them to do about it.

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Dear Sir/Madam, I am Janie Roy. I have
have
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had
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an account in American
Bank
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at Devon Street holding Ac # 274510935 for the past couple of years. Recently I received a letter from the
bank
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informing me about $240 overdrawn and that I am being imposed $70 charges. I am staying in a rented apartment and the rent is directly transferred to the
owner
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's account via
bank
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. As you know, I have recently changed my house and moved to a new locality. On my behalf I have already requested for an address change to the
bank
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,
apart from
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this
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, I
also
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have the acknowledgement letter. I believe that the rental charges have been debited twice, one for the current
owner
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and the other for my former
owner
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.
This
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can be an error occured by the computer or by your staff.
Therefore
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, I request you to re-check the error made and cancel the charges.
In addition
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to that I would like you to send a formal letter about
this
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incident to my old
owner
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so that I can get the rental amount returned back in my account. Hope you do the needful at the earliest and rectify the error at your end soon. Thank you, Yours sincerely, Janie Roy
Submitted by yusra.f.jaffer on

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