You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

Dear Sir, I am writing

this

letter about my previous experience that I had from a taxi ride of your company. Which caused me a big issue and a mental trauma. I wrote my complaint to the customer department and I have not received any apology from your company or from that driver as well. My previous trip was from your cab

last

Saturday. I provided him with my address, where I had to visit my family function.

Firstly

, He took me on the longest route to get there. When I told him that you are not going on the correct path he became extremely angry and started shouting at me by using abusive language. After that, he did not drop me at the right location and charged me full price. He threw his drink at me when I refused to pay the full balance. I took pictures of his information and the number plate of his vehicle. It is my advice to provide proper training to your staff that must include politeness test and ethical behaviour to treat your customers. Yours Sincerely, Haninder

Submitted by mobinadurrani43 on Thu Oct 12 2023

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task response

Provide a clearer response to the task prompt by organizing the content more effectively.

coherence cohesion

Improve the coherence and cohesion by using appropriate greeting and closing expressions and ensuring a clear and logical structure throughout the letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

9 paragraphs

185 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

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