You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter, » introduce yourself » explain the situation » say what action you would like the company to take

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Dear Sir or Madam, I am writing
this
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letter to claim my warranty for the mobile
phone
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that I purchased two weeks ago from your store. The
phone
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does not turn on just after a week of purchase and I have a valid replacement warranty for the
phone
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. I am hoping you
would
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will
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replace it immediately. Two weeks ago I purchased a new iPhone 8 Plus mobile
phone
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from your authorised shop in Park Lane. I have visited your shop several other times to purchase different electronic gadgets.
However
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,
this
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time my experience
is
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was
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terribly unpleasant as just after a week, the new
phone
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malfunctioned. I immediately went to your sales centre, explained the issue to the staff and returned my
phone
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for a replacement. The representative promised a new
phone
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in the next two to three days. Unfortunately, eight days have already elapsed and I am yet to receive the new
phone
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. My order number is 257380 and I am attaching a copy of my receipt. I expect that you will immediately look into
this
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matter and try to resolve
this
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. Either your company should replace the
phone
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or refund me the money. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Mubashir Noorani
Submitted by ishan1502ishan on

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task response
Ensure that all the required information specified in the task prompt is included in the letter.
coherence cohesion
Maintain an organized structure throughout the letter with clear introductions, body paragraphs, and a conclusion.
lexical resource
Expand your vocabulary and use a wider range of words and phrases to enhance your writing.
grammatical range
Pay attention to sentence construction and grammar to improve the overall clarity and accuracy of your writing.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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