Write a letter Your recently made an online purchase and the product was not the same as the description on the website. 1)What you purchased 2)Exactly how it is different to the website description 3) How you would like the company to fix the problem

Dear Sir or Madam, I am writing
this
to express my dissatisfaction about the order which I purchased from your online store. On October 18th, I ordered
iPhone14
Correct article usage
an iPhone14
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Pro back cover from your website called "iPhoneCover.com" with order number IC#458786 and I used my credit card as payment method. Certainly, please find attached
copy
Correct article usage
a copy
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of receipt. The issue with the cover is,
it
Correct word choice
that it
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is not holding my phone properly and has some scratch marks on it. The picture of the item on your website clearly shows that it is
black
Correct article usage
a black
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color iPhone 14 Pro cover, but in
reality
Add a comma
reality,
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it is not for that model. So, I am sure
this
is either
manufacturing
Correct article usage
a manufacturing
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fault or mistakenly shipped to my address. As a solution, and because I really like the cover I ordered, I am hoping that you will agree to send me another one for free.
Otherwise
, I would like a full refund. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours sincerely, Suni
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task response
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coherence cohesion
Organize your ideas in a logical and coherent manner, ensuring smooth transition between paragraphs.
lexical resource
Use a wider range of vocabulary and expressions to enhance your writing.
grammatical range
Pay attention to the accuracy and complexity of your sentence structures.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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