People in your area are having problems with their Internet connections. Write a letter to this company which provides the connection. In your letter 1. describe the problems 2. explain how they are affecting people 3. say what the company should do to help You don't need to write any address

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Dear Ahmed , I am
wiriting
Correct your spelling
writing
this
letter to bring your attention
about
Change preposition
to
show examples
an
internet
issue that
happend
Correct your spelling
happened
happens
happen
everyday
Replace the word
every day
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and
affected
Wrong verb form
affects
show examples
our work and our lives. Undoubtedly,
internet
Add an article
the internet
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plays globally we
are
Unnecessary verb
apply
show examples
always use
internet
Add an article
the internet
show examples
for work,
study
Correct word choice
and study
show examples
online there are many reasons to use
internet
Correct article usage
the internet
show examples
whatever
Correct pronoun usage
apply
show examples
, I have been facing
this
issue
about
Change preposition
with
show examples
internet
Add an article
the internet
show examples
it is not
connection
Replace the word
connected
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well it is poor connection
especially
Add the comma(s)
, especially
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during night time between 10PM
till
Correct word choice
and
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midnight
also
in the morning when my children have study online they face poor connection
in addition
, my neighbors have similar problems. I would
be appreciate
Change the verb form
appreciate
show examples
it if your team would come up with a solution for
this
issue and solve
urgently
Correct pronoun usage
it urgently
show examples
hopefully your technical team come
this
week to
solve
Correct pronoun usage
solve it
show examples
. Best regards, Samir.
Submitted by luhana.chii on

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greeting and closing
Ensure a clear structure with an appropriate opening and closing salutation; in this case, it should be more formal, addressing the recipient by their surname and position if known. The current greeting is too informal.
logical structure
Focus on organizing your letter into clear paragraphs; each should address a single point. This would improve the reader's understanding and the organization of your ideas.
complete response
Expand on the complete response by detailing the problems with evidence or examples, explaining the effect on people in depth, and by giving clear suggestions or requests to the company for addressing the issue.
suitable writing tone
Use a consistent formal tone appropriate for the context of a complaint letter to a service provider. Be polite yet assertive in your language choice.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • unreliable
  • intermittent
  • downtime
  • bandwidth
  • inconvenience
  • frustration
  • compensation
  • service outage
  • customer satisfaction
  • technical support
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