You traveled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline company and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.

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Dear Sir/ Madam, I was your passenger
last
week and my suitcase was lost. I have waited until now and I have not heard about it from your airline. I am writing
this
letter to ask you to track my luggage. My flight number was 1750 from Sydney to Berlin, departing at 8am on November 19th and arriving the next day at 12pm local time. After the flight, I arrived at the baggage claim, but there was no sign of my stuff. After some time I received a message from you informing me that my luggage will be on the next flight and you will send it to my address. Here is the description of my suitcase. It is a leather pink Bric brand in small size which has a lock on the top.
This
luggage is important to me because I am here for my best friend’s wedding on December 1st and unfortunately my party dresses and bride’s
gift
Fix the agreement mistake
gifts
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are in it. Please let me know what you will do to find my stuff because I need it in two days. I look forward to hearing from you. Yours sincerely, Sahebe Jalali
Submitted by sahebe.jalali on

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task achievement
Ensure you respond to all parts of the task. You've mentioned the loss and description of the suitcase, but you could elaborate more on finding out what the airline will do about it.
task achievement
Maintain a more formal tone throughout the letter. Consider adjusting phrases and expressions to better suit formal communication.
coherence and cohesion
Your paragraphs are structured well, but try to keep each paragraph focused on a single idea for better clarity.
coherence and cohesion
Good use of a formal greeting and closing. Continue this practice in future correspondence.
Topic Vocabulary:
  • flight itinerary
  • baggage claim
  • missing luggage
  • distinguishing features
  • high-value items
  • sentimental value
  • compensation policy
  • alternative measures
  • regular updates
  • trace the case
  • inquire
  • express dissatisfaction
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