You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

#bank #receipt #card #envelope #head #office #concern

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Dear Sir/Madam, I am writing a request about the issuance of a new debit

card

Use synonyms

from your branch. I applied for one week of a new ATM

card

Use synonyms

through the online form and I received it today. The

letter

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I am sending to you is because I haven't received my new

card

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Although

Linking Words

, I have to mention that I received your

letter

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. But unfortunately, my

card

Use synonyms

was not with your acknowledgement

letter

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Besides

Linking Words

this

Linking Words

, the

card

Use synonyms

was not being attached mistakenly to your dispatcher.

However

Linking Words

, it is my deep concern that it is gone because the envelope had remained merely a

letter

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However

Linking Words

, is important to check the enclosure before sending a

letter

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to your clients so the mistakes do not happen again. You can ask your employee if he may have forgotten to attach the

card

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with the

letter

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. I am requesting to please send my bank

card

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as soon as possible because my payments are stopped

due to

Linking Words

my ATM

card

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Furthermore

Linking Words

, the charges on my

card

Use synonyms

will not be deducted again because it is missed by your dispatcher. I am looking forward to hearing from you as soon as possible. Yours Sincerely,

Submitted by mobinadurrani43 on Mon Nov 20 2023

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Coherence & Cohesion

The structure of the letter needs improvement. Paragraphs should be clearly separated and each should contain a single clear idea. Consider using a new paragraph for each point you make, which will enhance readability and structure.

Coherence & Cohesion

Opening and closing of the letter are adequate but could be more formal and appropriate considering the context is a bank's head office. Ensure to use proper salutations and closings to reflect the formality of the situation.

Task Achievement

The response is somewhat incomplete as it lacks details on the steps the bank should take to resolve the issue. Include specific actions you expect the bank to take regarding the missing card. Additionally, ensure to provide all relevant information about the situation.

Task Achievement

The tone of the letter is on the casual side. For a letter to a bank's head office, a more formal tone is advised. Avoid colloquial phrases and ensure the use of formal language throughout the letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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6
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

196 words

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Topic Vocabulary:

acknowledge receipt
compromised security
unauthorized transactions
identity theft
reissue
secure (the account)
fraudulent activity
account holder
security measures
customer service
follow-up
discrepancy
escalate the issue
trace the delivery
account security
financial risk
confidential

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