IELTS Writing Correction Service
Writing Samples
Band 7

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • describe the complaints that have been made • say why the reception area is important • suggest how the reception area could be

✨ Do you want to improve your IELTS writing?
Dear Mr. Houck, I am writing
this
Linking Words
 letter report the recent complaints regarding the express packages receiving issue at our
reception
Use synonyms
 desk. As more employees choose to deliver their goods purchased from online stores to our company's address, the part of the area is often occupied by those packages not claimed and fetched by their real consignees immediately. It is commonly recognized that the
reception
Use synonyms
 procedure is an essential VI (Visual Identity) part of any organization. A well-organized
reception
Use synonyms
 area can build up a great first impression for our customers, suppliers, and business partners when they
are visiting
Wrong verb form
visit
show examples
 our office in person.
That is
Linking Words
 why I am concerned about the disorder of those mismanaged packages. I would propose a separate mail-receiving spot to accommodate all the mail, and our small storage room could be an ideal alternative. It is just next to the
reception
Use synonyms
 area and easy for the receptionist to supervise,
while
Linking Words
 the
reception
Use synonyms
 can be maintained in a clean and tidy order. I would appreciate your consideration and approval. Yours sincerely, Antoine

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Coherence and Cohesion
Ensure that each paragraph presents a clear and distinct idea, without mixing different concerns or suggestions.
Task Achievement
Expand on the specific complaints about the reception area; more detailed examples would create a fuller picture and satisfy task response criteria.
Coherence and Cohesion
To improve the logical structure, present problems and solutions more systematically, with clearer transitions between points.
Task Achievement
The greeting and closing are appropriate, demonstrating a formal and polite tone that is well-suited for the context.
Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
What to do next:
Look at other essays: