You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: •describe the item •explain what the issue is •suggest what you expect the manager to do

Dear Sir or Madam,
l
am writing order to complain about your deliver service, but
l
like your
product
. The first problem is the tv
l
bought
last
week is of very poor quality and does not meet the market requirements.The back of the
product
you delivered to me is broken and
l
am very dissatisfied with the person who delivered
this
product
,but
l
had a good opinion of your company before
l
received
this
product
but
l
do not think so now.
l
am
also
very dissatisfied with your poor
product
and delivery service.
l
request that you replace
this
product
and fire the person who delivered it to me and replace him with a professional person .
l
ask you to exchange
this
product
for a better one or return the money , if you do not exchange the
product
,
l
will complain to the relevant organization. I look forward to your reply and a resolution to my problem. Yours faithfully, Abdujalilov mirsaid.
Submitted by saydusmonovasomiddin94 on

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coherence cohesion
You should ensure that the letter has a clear introduction, body, and conclusion.
greeting and closing
Make sure to address the recipient appropriately and sign off the letter in a formal tone.
coherence cohesion
Organize the letter so each paragraph presents a single issue or point.
task achievement
The task requires you to describe the item, explain the issue, and suggest a solution, which you only partially completed. Focus on all three aspects fully to improve your score.
suitable writing tone
Maintain a formal and polite tone throughout the letter. Avoid demands like firing an employee, which are inappropriate for this context.
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