You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do
Dear Sir or Madam,
I am writing
this
letter to inform you that the new bank card
was missing from the envelope sent by your bank and I am concerned about it.
I have recently requested to open a new savings account in your bank and was expecting to receive a new debit card
this
week through a
mail. Correct article usage
the
However
, the envelope was torn and the card
was missing. I am worried that the card
could have been stolen by someone and misused. Anyone can make a transaction with the present card
balance and I would not be able to trace it.
Hence
, I would like to request you to block the card
with immediate effect. I would also
like to know the process of getting a new card
and the refund policies for any fraudulent transactions that could have taken place in the meantime.
Please give this
matter your immediate attention. I look forward to hearing from you.
Yours faithfully,
RamanSubmitted by preetgurichahal11 on
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coherence cohesion
Ensure each paragraph sticks to a single, clear focus. The second paragraph was a tad broad, touching on multiple concerns.
task achievement
Make sure to answer all parts of the task fully. While the candidate had a complete response, certain details could be expanded for clarity - for instance, specifying when the card was expected or that you've already checked that no transactions have occurred.