You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

#bank #receipt #card #envelope #head #office #concern

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Dear Sir or Madam, I am writing

this

Linking Words

letter to inform you that the new bank

card

Use synonyms

was missing from the envelope sent by your bank and I am concerned about it. I have recently requested to open a new savings account in your bank and was expecting to receive a new debit

card

Use synonyms

this

Linking Words

week through

Correct article usage

the

show examples

mail.

However

Linking Words

, the envelope was torn and the

card

Use synonyms

was missing. I am worried that the

card

Use synonyms

could have been stolen by someone and misused. Anyone can make a transaction with the present

card

Use synonyms

balance and I would not be able to trace it.

Hence

Linking Words

, I would like to request you to block the

card

Use synonyms

with immediate effect. I would

also

Linking Words

like to know the process of getting a new

card

Use synonyms

and the refund policies for any fraudulent transactions that could have taken place in the meantime. Please give

this

Linking Words

matter your immediate attention. I look forward to hearing from you. Yours faithfully, Raman

Submitted by preetgurichahal11 on Wed Dec 20 2023

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coherence cohesion

Ensure each paragraph sticks to a single, clear focus. The second paragraph was a tad broad, touching on multiple concerns.

task achievement

Make sure to answer all parts of the task fully. While the candidate had a complete response, certain details could be expanded for clarity - for instance, specifying when the card was expected or that you've already checked that no transactions have occurred.

4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

162 words

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Topic Vocabulary:

acknowledge receipt
compromised security
unauthorized transactions
identity theft
reissue
secure (the account)
fraudulent activity
account holder
security measures
customer service
follow-up
discrepancy
escalate the issue
trace the delivery
account security
financial risk
confidential

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