On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter ● describe the item you lost ● explain how you lost it ● tell the insurance company what you would like them to do. Begin your letter as follows:

Dear Sir or Madam, I am writing to claim that I lost my Apple Macbook during my New York trip.
Firstly
, it was a silver laptop and was produced in 2022. The Macbook is super important for me as it was assigned by my company
last
month.
In addition
, I am sure I lost it in the Uber
car
on the
last
day on my way to the airport. When I arrived at the airport, I got my luggage from the back of the
car
first.
Then
, without checking if any of my belongings were still in the
car
, the driver left. After that, when I found out that my laptop was still in the
car
, I called the driver immediately. Unluckily, he told me my computer was not there.
Then
, I reported the case to Uber with the record number 876. To aid the investigation, I kindly request insurance company make a formal inquiry with Uber company to get more clues about my lost laptop.
Furthermore
, I wish to submit a claim for my lost computer. Attached, please find the invoice with the value and detailed information about my Macbook for your reference. Should you require any
further
information to process my request, please do not hesitate to contact me at 123-1234. I am looking forward to your assistance in
this
matter. Sincerely, Carey
Submitted by careyche on

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coherence cohesion
Make sure that each paragraph introduces a distinct idea and follows a clear logical sequence. This will enhance the overall coherence of your letter.
coherence cohesion
Remember to use a range of cohesive devices to link your ideas throughout the letter.
task achievement
Good job on addressing the task's bullet points with specific details. However, strive to develop each point further to reinforce the purpose of your letter and ensure full task achievement.
task achievement
Maintain a formal tone throughout your letter, which is generally suitable for a letter to an insurance company. Be cautious with sentence structures and word choices that could make the language too informal.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • valuable possession
  • insurance claim
  • misplace
  • irreplaceable
  • receipt
  • policyholder
  • reimbursement
  • coverage
  • claim number
  • deductible
  • documentation
  • authenticate
  • liability
  • premium
  • accidental loss
  • indemnity
  • beneficiary
  • contact details
  • substantiate
  • correspondence
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