IELTS Writing Correction Service /
Writing Samples /
Band 6

You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

#purchase #company #email #-give #-describe #-explain #replacement
I am writing
this
 letter to express my dissatisfaction about the
last
 time I received my order, I am Alex I purchased a
dress
 from your store on 20 of December 2023 my order number is AKL23456.
Last
 week I ordered from your store the terms and conditions were very clear and understood the
dress
 was blue but I ordered pink with black
that is
 extremely unsatisfied with
this
dress
 and
also
 the
dress
 was not fit for me
due to
 the size being medium I always wear small size
moreover
, the design was different compared to the online photo.
Therefore
, I would to replace the
dress
 as soon as possible as I have made some remarks before I need the
dress
this
 weekend I want to see the size before my wedding
moreover
, all charges would be on your account
this
 is your issue as the terms and conditions. Yours faithfully, Alex
Submitted by luhana.chii on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

greeting and closing
Ensure that the opening greeting and closing are appropriate for the letter format. For example, use 'Dear [Company Name],' to start, and 'Sincerely' or 'Regards,' before your name to close the letter.
logical structure
Organize the content into clear paragraphs, each representing a unique point: one for the purchase details, one for the description of the problem, and one for the explanation of the need for urgency.
suitable writing tone
Maintain a polite and formal tone throughout the letter. Avoid language that could be considered informal or casual.
complete response
Ensure all parts of the task are answered fully: provide more detailed purchase information, a thorough explanation of the problem, and a clear rationale for the urgency.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
What to do next:
Look at other essays: