The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.

The pie chart below illustrates the results of two surveys which asked customers of a restaurant why they were unhappy with their

meal

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meals

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.

Overall

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, at the start of the

year

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year,

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the main reason was

due to

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rude staff but

this

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decreased and was replaced with noise

at the end

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of the year. Another big cause was the food was too expensive and

this

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consisted

Verb problem

occurred

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over the time period. The ambience and quality of the meal were the least

sited

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cited

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reasons. In January more than a quarter of customers complained about the staff giving a figure of 27%. In

November

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this

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statistic halved to 13%. In January, poor menu choices had a statistic of 16, which slightly fell to 13 in

November

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. The expense of the restaurant increased in dissatisfaction in

November

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, the figures respectively being 12 and 15. In

November

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the biggest problem was the noise,

this

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had risen from 9 to 24.

On the other hand

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, the food quality and ambience had decreased over

this

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time period, falling from 7 and 6 to an equal number of 3. Waiting for service remained the same, whilst other contributors grew from 6 to 9.