The chart below shows the results of two surveys, carried out at the beginning and end of the year, asking a restaurant's unhappy customers why they were dissatisfied with their experience.

The pie chart below illustrates the results of two surveys which asked customers of a restaurant why they were unhappy with their

meal

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meals

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.

Overall

, at the start of the

year

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year,

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the main reason was

due to

rude staff but

this

decreased and was replaced with noise

at the end

of the year. Another big cause was the food was too expensive and

this

consisted

Verb problem

occurred

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over the time period. The ambience and quality of the meal were the least

sited

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cited

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reasons. In January more than a quarter of customers complained about the staff giving a figure of 27%. In

November

this

statistic halved to 13%. In January, poor menu choices had a statistic of 16, which slightly fell to 13 in

November

. The expense of the restaurant increased in dissatisfaction in

November

, the figures respectively being 12 and 15. In

November

the biggest problem was the noise,

this

had risen from 9 to 24.

On the other hand

, the food quality and ambience had decreased over

this

time period, falling from 7 and 6 to an equal number of 3. Waiting for service remained the same, whilst other contributors grew from 6 to 9.