Write at least 150 words. You have recently ordered an item from the internet but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased. •Explain why you are not happy with the purchase. •Tell them what you would like them to do about the situation.

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Dear Sir, I am writing to complain about the ordered an item from the internet but are not happy with the purchase. I bought an air purifier from our online store; I ordered it 4 days ago and I just received it today. I ordered it after learning about the quality through personal reviews of buyers and the reputation of the store recommended by friends. After testing the

product

Use synonyms

, I feel dissatisfied with

this

Linking Words

product

Use synonyms

This

Linking Words

device was not able to operate most effectively as introduced at the store. I don't know why

this

Linking Words

device often turns off after a few hours of use. I think there is damage inside

this

Linking Words

air purifier. I would like to return

this

Linking Words

product

Use synonyms

because I cannot use the device optimally. I want to exchange for another

product

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through the

product

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warranty because I think it was damaged internally

due to

Linking Words

a manufacturer error. I trust

this

Linking Words

matter will be resolved soon. Yours faithfully, Le Huy Gia Hoang

yeshomeclassFri Dec 29 2023

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coherence cohesion

Make sure to organize the content into clear paragraphs and connect ideas logically to improve the overall coherence.

coherence cohesion

Use greeting and closing in a letter format appropriately, which you did well, but ensure this is coupled with strong content structure.

coherence cohesion

Maintain a single idea per paragraph to enhance readability and coherence.

task achievement

Address all parts of the task clearly. Include more specific information and describe the situation in greater detail to fully satisfy the task requirements.

task achievement

Ensure the tone is consistently formal and appropriate for the context of a complaint letter, remaining polite and professional throughout.

2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

164 words

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