Write at least 150 words. You have recently ordered an item from the internet but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased. •Explain why you are not happy with the purchase. •Tell them what you would like them to do about the situation.
Dear Sir,
I am writing to complain about the ordered an item from the internet but are not happy with the purchase.
I bought an air purifier from our online store; I ordered it 4 days ago and I just received it today. I ordered it after learning about the quality through personal reviews of buyers and the reputation of the store recommended by friends.
After testing the
product
, I feel dissatisfied with this
product
. This
device was not able to operate most effectively as introduced at the store. I don't know why this
device often turns off after a few hours of use. I think there is damage inside this
air purifier.
I would like to return this
product
because I cannot use the device optimally. I want to exchange for another product
through the product
warranty because I think it was damaged internally due to
a manufacturer error.
I trust this
matter will be resolved soon.
Yours faithfully,
Le Huy Gia HoangSubmitted by yeshomeclass on
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coherence cohesion
Make sure to organize the content into clear paragraphs and connect ideas logically to improve the overall coherence.
coherence cohesion
Use greeting and closing in a letter format appropriately, which you did well, but ensure this is coupled with strong content structure.
coherence cohesion
Maintain a single idea per paragraph to enhance readability and coherence.
task achievement
Address all parts of the task clearly. Include more specific information and describe the situation in greater detail to fully satisfy the task requirements.
task achievement
Ensure the tone is consistently formal and appropriate for the context of a complaint letter, remaining polite and professional throughout.