You have moved to another city but your bank has your old address and continues to send all the communication there. Write a letter to your bank branch. In this letter: Where have you moved to? What problem are you facing regarding the bank's communication? What you want them to do regarding the old communication already sent to the wrong address?
Dear David,
Good Morning, I hope you doing well today.I am writing
this
letter regarding the problem, which I am facing due to
my latest home address. My name is Vandana Tomer, and my account number is 123782. I am a customer in the Woodstock Branch of the Scotia Bank.
Recently, I moved to Niagara Falls for my further
studies from Woodstock. Unfortunately, I forgot to change my new living apartment home in my bank account, and I still have a similar ZIP code as before. Because of this
, all important emails and documents are going to my past home.
One week ago,I tried to communicate with your advisor and bank staff to resolve my problem, but they didn't have the higher authorities to change my location in under 6 months. I called your assistant manager as well, but i
didn't get any effective solution there as well, Change the capitalization
I
besides
that his behaviour was very unconventional toward me.
Kindly, please send my documents and my all bills again to my e-mail ID, if posible
and please deactivate the credit card which you already sent to my previous address. I would be grateful if you update my address from 1151 Mohawk Street, Woodstock to 7010 High Street, Niagara Falls.
Thank you so much for your attention and I hope the situation will be resolved soon.I look forward to hearing from you.If you have any questions you can call me on 9053247889 or email me at [email protected]
Have a nice day,
Thank you
Yours truly,
Vandana TomerCorrect your spelling
possible
Submitted by Vanurajput22 on
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Coherence and Cohesion
Ensure the letter has a clear introduction, body, and conclusion. Address the three points in the prompt distinctly and in separate paragraphs for better structure and clarity.
Coherence and Cohesion
The greeting should match the formality of the letter. Using 'Dear [Bank Manager/ Branch Manager]' is more appropriate. Always close with an appropriate sign-off such as 'Yours sincerely' when using the recipient's name.
Coherence and Cohesion
Maintain a single focus for each paragraph. The first should introduce the issue, the second describe the problem, and the third state the desired solution.
Task Achievement
Fully respond to all questions in the prompt. Ensure that the reason for your move, the exact issues faced, and specific actions you want the bank to take regarding past communications are clearly stated.
Task Achievement
Use a tone that is consistently formal and polite for official communications. Avoid informal language and ensure that your requests are made courteously.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,