You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should: – give the details of your order. – explain why you need the book urgently. – suggest a solution for the situation.

Dear Sir or Madam, I am writing
this
letter to show my concern regarding the recent
order
I made
,
Remove the comma
apply
show examples
because the
order
got delayed and has not arrived yet. I ordered a General IELTS Test book from your website on 20th January
,
Remove the comma
apply
show examples
and even got a confirmation email that your
order
number 1045607 has been
recieved
Correct your spelling
received
and will be
deliverd
Correct your spelling
delivered
within 3 to 5 business days. Unfortunately, despite being told of a delay of 2 days
due to
Correct article usage
an intransit
show examples
intransit
Correct your spelling
in-transit
problem, my
order
is still shown as not shipped on your tracking site. I recently booked my IELTS test for 17th February after placing the
order
but, my
order
is getting delayed which will be impacting my preparations. I urgently need
this
order
to be delivered as the test is non-refundable and would only allow me to re-book after six months. I recommend you
to
Fix the infinitive
apply
show examples
check my
order
details and process it as soon as possible.
Moreover
, I would suggest you
to
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apply
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extend your delivery time period to 7 to 10 days because the
order
might not get shipped
due to
some weather or technical problems so, it will not impact your services and will not disappoint your customers. Your's
faithfully
Replace the adverb
faithful
show examples
, Sam
Submitted by harneet2001kaur on

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coherence cohesion
Ensure that each paragraph presents a clear central idea, which is then developed with appropriate supporting details.
coherence cohesion
Use a range of cohesive devices and paragraphing effectively to manage the flow of information.
task achievement
Give full details requested in the task prompt to achieve a higher score in task response, including all elements of the order details, the urgency of the situation, and providing a realistic solution.
task achievement
Maintain a formal and polite tone throughout the letter, which is appropriate for correspondence with company management.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • Delayed delivery
  • Online purchase
  • Expected arrival
  • Urgent requirement
  • Order reference
  • Expedited shipping
  • Resolution of the issue
  • Impact on commitments
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