Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

#two #weeks #radio #branch #chain #shops #work #shop #week #delay #repair

Dear Sir or Madam, I am writing with regard to the broken

radio

which has been repaired since

last

week. I hope

this

letter finds you well. Two weeks ago I bought a

radio

from the Grant Ave. branch of your shop. I noticed it was not working appropriately when I got home,

hence

, I took it back to the store and on-site staff told me they would repair it for me. Unfortunately, one week passed and I have not heard them back, so, it would be great if you could provide me with a feasible reason for the delay.

In addition

, they gave me a number to follow up on the process from the company's website,

however

, there is no update regarding my issue. I believe that

while

the problem was caused by your side, and

due to

the valid guarantee of the

radio

, it would be

graceful

Correct your spelling

grateful

show examples

for your brand reputation if you provide me promptly with my repaired

radio

or a brand-new one. I hope you will consider my request favourably. Yours faithfully Ali A

Submitted by ali on Fri Feb 16 2024

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coherence cohesion

Ensure each paragraph has a clear main idea and that supporting sentences are directly relevant to the main idea.

coherence cohesion

Try to use a wider range of cohesive devices (linking words) to guide the reader through your points more smoothly.

task achievement

Include specific details about the radio (model, purchase date) and describe the malfunction more specifically to strengthen your task response.

task achievement

Maintain a consistent and suitably formal or polite tone throughout. Avoid informal expressions or slang.

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7Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

8 paragraphs

178 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

malfunctioning
inconvenience
promptly
compensation
customer satisfaction
reliable
favorable resolution
essential
retail business
well-known chain
swift resolution
personal use
disappointment
frustration
inquiry

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