Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

Dear Sir or Madam, I am writing with regard to the broken

radio

which has been repaired since

last

week. I hope

this

letter finds you well. Two weeks ago I bought a

radio

from the Grant Ave. branch of your shop. I noticed it was not working appropriately when I got home,

hence

, I took it back to the store and on-site staff told me they would repair it for me. Unfortunately, one week passed and I have not heard them back, so, it would be great if you could provide me with a feasible reason for the delay.

In addition

, they gave me a number to follow up on the process from the company's website,

however

, there is no update regarding my issue. I believe that

while

the problem was caused by your side, and

due to

the valid guarantee of the

radio

, it would be

graceful

Correct your spelling

grateful

show examples

for your brand reputation if you provide me promptly with my repaired

radio

or a brand-new one. I hope you will consider my request favourably. Yours faithfully Ali A