You bought a computer, and it is not connecting the Internet. Write a letter to an IT specialist to ask for help. - explain the details of the computer - tell the problem - ask for help

Dear Sir, The purpose of writing
this
letter
to
Add a missing verb
is to
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explaining
Change the verb form
explain
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for a
problem
.I will explain
this
problem
and I would like to ask your help for
this
problem
. I tried a lot to solve
this
problem
but I could not solve it so I want to ask for your help.I bought a new
computer
is
Correct pronoun usage
that is
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not connecting
the
Change preposition
to the
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internet
Capitalize word
Internet
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.I needed to contact an IT specialist. I took it out of the box and tried to turn it on and go online
however
it did not work.
Besides
that
Add a comma
that,
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it has all the settings . I think you can help me.
Besides
that
Add a comma
that,
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I have
Wi Fi
Add a hyphen
Wi-Fi
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at my home,but
itʼs
Correct your spelling
it is
still not connecting. My friend told me to set you up and I think you have a lot of experience. I would be happy if you could set up my
computer
.I have been waiting to buy and use
this
computer
for a long time. In my
opinion
Add a comma
opinion,
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you can connect
this
computer
to the
internet
Capitalize word
Internet
show examples
. Thanks for your time. Yours faithfully, Norquvvatova Shahrizoda
Submitted by soglomovsarvar on

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coherence cohesion
To enhance the logical structure of your letter, ensure that each paragraph follows a logical sequence, introducing the problem, describing the issue, and asking for help clearly. Transition sentences can help create a smoother flow.
greeting and closing
Your greeting and closing are appropriate for the semi-formal tone of the letter to an IT specialist. However, ensure consistency in tone throughout the letter.
single idea per paragraph
Try to stick to one idea per paragraph. Begin with introducing the purpose of your letter, follow up with a detailed explanation of the problem, and conclude with a clear request for help. This will make your letter easier to follow.
complete response
To complete the task more effectively, ensure that you provide all the necessary information about the computer that could help the IT specialist diagnose the problem, such as the model, operating system, and any error messages you might have received.
suitable writing tone
While your writing tone is generally suitable, aiming for a more consistently formal tone could improve your letter. This includes avoiding colloquial phrases and maintaining a professional language throughout.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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Topic Vocabulary:
  • Technical specifications
  • Operating system
  • Connectivity issue
  • Diagnostic steps
  • Error messages
  • Remote assistance
  • Consultation
  • Inconvenience
  • Troubleshooting
  • Appreciation
  • Contact information
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