You bought a computer, and it is not connecting the Internet. Write a letter to an IT specialist to ask for help. - explain the details of the computer - tell the problem - ask for help

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Dear Sir , I am writing to ask for information about how to connect
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computer
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the computer
a computer
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to
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the internet
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internet
Capitalize word
Internet
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. I have just bought
new
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a new
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computer
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5 days ago . The
computer
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suggested
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is suggested
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by
professional
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a professional
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manager who is working in the central shopping mall. Actually, I
knew
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learned
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more things about some technologies. Because I easily understood how to use them.
However
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, I was shocked when I couldn't understand
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the softwares
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softwares
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software
of that
last
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fashion
computer
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.
The most
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Most
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programmes
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programs
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are look
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look
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like same
with
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as
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other types of
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computer
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computers
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, but
this
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one is different.
Firstly
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, I would like to know more about
difference
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the difference
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between computers, because I wonder if I bought
wrong
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the wrong
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one.
Furthermore
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, I heard that
new brand
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new-brand
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products are usually unreliable . What do you think about
this
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advertise
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advertisement
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.
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?
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The manager told me that
Use synonyms
computer
Correct article usage
the computer
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has a
many
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lot more
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facilities than others and it's suitable for every age of people. So, I asked some questions from him , but he couldn't reply clearly. I would be grateful if you give me some useful information about these opinions. You could send the
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above-mentioned
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above- mentioned
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above-mentioned
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information
informations
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information
to my email. I look forward to receiving
prompt
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a prompt
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reply ! Yours sincerely, Nozigul
Submitted by omondavlat91 on

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Task Achievement
Ensure your letter directly addresses the specific concerns outlined in the task. Although you mention having difficulty with the computer's software, further specifics on the internet connection issue would strengthen your task response.
Coherence and Cohesion
Begin with a clear introduction that directly addresses the recipient and outlines the purpose of your letter. For clarity, divide your letter into paragraphs each focusing on a specific aspect: describe the computer, clearly state the problem, and then directly ask for help.
Coherence and Cohesion
Use suitable greetings and closures for formal letters. In your letter, the greeting 'Dear Sir,' is appropriate, but ensuring you close with a more formal sign-off, such as 'Yours faithfully,' followed by your name, would align better with formal letter-writing conventions.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Technical specifications
  • Operating system
  • Connectivity issue
  • Diagnostic steps
  • Error messages
  • Remote assistance
  • Consultation
  • Inconvenience
  • Troubleshooting
  • Appreciation
  • Contact information
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