The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisions where relevant.

The following bar charts depict the total proportion of a bus organization for promptness either actual, target, and the data of annoyance from consumers in the 4-year period of time from 1999 to 2003. Looking from an

overall

perspective, it is readily apparent that the target dominated the whole figure compared to the actual which was relatively lower.

Furthermore

, the number of complaints among

passangers

Correct your spelling

passengers

increased significantly.

According to

the features, the actual stood at 85% at first

to decrease

Change the verb form

decreased

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sharply by 3% and recovered roughly to finish the data with just over 84% in the end.

Likewise

, the target began from 86% in the beginning which stayed at the same level until 2000 to reach approximately 84% in the

last

year except for remaining

in

Change preposition

at

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a constant level between 2001 and 2002. As for complaints, it was about 70% in 1999 to climb considerably by around 30% in 2000, fell to just over 80% and peaked at 120% in

final

Correct article usage

the final

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year surveyed.