You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken. Write a letter to the shop manager
Dear Sir,
I hope
this
letter finds you well. My name is Aayush, and I am quite an ardent buyer of your shop
. Recently, I purchased a magic mixer
from your shop
on Black Friday since there was an offer of a 20% discount on kitchen appliances. I am writing to voice my disappointment with the mixer
as it is not running properly, and the blades of the mixer
are not as sharp as they should be.
To resolve this
matter, I tried to get in touch with you last
week by phone, and your sales representative told me that the technician will come to my house in two days. However
, it’s been more than five days now, and the technician hasn’t visited my place yet. I am a very loyal customer of your shop
, but I am quite disappointed with the after-sales service.
To fix this
problem, I would like to request you schedule a visit of the repairman as soon as possible. Since your shop
has a 30-day return policy, I would also
like to replace the mixer
instead
of repairing it if any issues are found. I look forward to your positive and timely response with the visit time of the technician.
Yours sincerely,
AayushSubmitted by aayushvsanghvi8 on
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Task Response
To enhance your task response, ensure you address all parts of the prompt fully. In your letter, you did address the main concerns, but adding more specific details about the product and the previous attempts to resolve the issue could strengthen your argument.
Coherence and Cohesion
For coherence and cohesion, try using a wider range of linking words and phrases to connect your ideas more smoothly. You have a good structure, but varying your connectors can enhance the flow of your writing even further.
Coherence and Cohesion
Keep paragraphs focused on a single idea for clarity. You’ve done this well, but ensuring each paragraph remains tightly focused reinforces your argument's strength.
Contractions
Formal and informal language refers to using different forms of language in different settings.
In informal writing, you can use contractions such as I’ll and Сan’t.
In formal writing, you should write I will and Can not.
Do not use exclamation mark in formal writing, but you can use it in informal writing.
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