Your recently bought something from a company on the internet. However, the company sent the wrong product and this caused a problem. Write a letter to the manmanger of the company. In your letter: - say what you ordered. - describe what the company sent you and the problem this caused. - explain what you want the mamanger to do.
Dear Sir/Madam,
I am writing
this
letter to inform you that I ordered a table lamp
on your website last
week. I was excited when it arrived; however
, the colour of this
product did not match what I expected.
In relation to the specifics of the order, I purchased a table light with colour black through your website called RoomForYou on February 26th using my credit card. Also
, my order number is TL2024.
I paid $50 for this
product but unfortunately, this
lamp
does not look like the one I ordered as far as its color. The lamp
I ordered online was black while
the one I received is white. Besides
, there is a small scratch on the lamp
's body.
As the solution, I am very interested in lamp
's design of your company. Therefore
, I would highly appreciate it if you were able to replace immediately a
new one that I had Correct article usage
the
initially
ordered. Nevertheless
, if you do not have what I have been looking for, please make a full refund to me as soon as you can.
I look forward to hearing from you.
Yours faithfully,
HungSubmitted by Hungmap on
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Detail Accuracy
Ensure to proofread your letter for minor errors, such as 'mamanger' which should be 'manager'. Although these errors are small, avoiding them enhances clarity.
Clarity Enhancement
Consider specifying the desired color more clearly when you first mention the product issue for even clearer communication.
Organization
The letter is well-organized and presents information in a logical order, from the explanation of the issue to the requested resolution.
Tone
You maintained a polite and formal tone throughout the letter, suitable for writing to a company manager.
Task Response
You've included all required elements of the task: description of what was ordered, the issue, and the desired resolution, demonstrating complete understanding of the task.