Your recently bought something from a company on the internet. However, the company sent the wrong product and this caused a problem. Write a letter to the manmanger of the company. In your letter: - say what you ordered. - describe what the company sent you and the problem this caused. - explain what you want the mamanger to do.

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Dear Sir/Madam, I am writing

this

Linking Words

letter to inform you that I ordered a table

lamp

Use synonyms

on your website

last

Linking Words

week. I was excited when it arrived;

however

Linking Words

, the colour of

this

Linking Words

product did not match what I expected. In relation to the specifics of the order, I purchased a table light with colour black through your website called RoomForYou on February 26th using my credit card.

Also

Linking Words

, my order number is TL2024. I paid $50 for

this

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product but unfortunately,

this

Linking Words

lamp

Use synonyms

does not look like the one I ordered as far as its color. The

lamp

Use synonyms

I ordered online was black

while

Linking Words

the one I received is white.

Besides

Linking Words

, there is a small scratch on the

lamp

Use synonyms

's body. As the solution, I am very interested in

lamp

Use synonyms

's design of your company.

Therefore

Linking Words

, I would highly appreciate it if you were able to replace immediately

Correct article usage

the

show examples

new one that I had

initially

Linking Words

ordered.

Nevertheless

Linking Words

, if you do not have what I have been looking for, please make a full refund to me as soon as you can. I look forward to hearing from you. Yours faithfully, Hung

HungmapWed Apr 10 2024

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Detail Accuracy

Ensure to proofread your letter for minor errors, such as 'mamanger' which should be 'manager'. Although these errors are small, avoiding them enhances clarity.

Clarity Enhancement

Consider specifying the desired color more clearly when you first mention the product issue for even clearer communication.

Organization

The letter is well-organized and presents information in a logical order, from the explanation of the issue to the requested resolution.

Tone

You maintained a polite and formal tone throughout the letter, suitable for writing to a company manager.

Task Response

You've included all required elements of the task: description of what was ordered, the issue, and the desired resolution, demonstrating complete understanding of the task.

9
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

188 words

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