IELTS Writing Correction Service
Writing Samples
Band 7

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved Write at least 150 words.

#complaints #reception #area #visitors #company #manager
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Dear Sir or Madam, I hope
this
 letter finds you in good health and in high spirits. I am writing
this
 letter to you about the complaints from visitors of
last
 month. After analyzing feedback from the customers. As per my records, I have noticed that people feel that the
reception
area
 always seems to be over-crowded, standing in line for a long time for their inquiry is a daunting task for them, and they have
also
 complained about a small sitting
area
 in
reception
. The
reception
area
 plays a key role in deciding and making a viewpoint regarding the service accuracy of a company. They are getting trouble and frustration in that
area
, they will never prefer to come back and suggest others for that firm.
Therefore
, it has become vital to enhance the
reception
 and sitting
area
 of the company, and
also
, we should hire some more skilled personnel to increase the service so that they should not wait for a long time and can save their precious time.
This
 will help to improve the company’s goodwill and will espouse lucrative gains. Yours sincerely, Navneet Kaur.
Submitted by ss6802125 on

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task achievement
Your letter provided a clear description of the complaints and the importance of the reception area, but you could include more specific suggestions on how to improve it for a more comprehensive response.
coherence and cohesion
To further enhance coherence, consider adding transitions or connectors between ideas for smoother flow.
coherence and cohesion
The letter is well-structured, with each paragraph focusing on a single topic, which aids clarity and understanding.
task achievement
Your closing and salutation are appropriately formal, aligning with the expected writing tone of a letter to a manager.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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