Write a letter to a travel agent expressing your dissatisfaction with their facilities due to a problem you had on a holiday.
Dear Sir,
I hope
this
letter finds you well. I am writing this
letter to address a pressing concern that has arisen regarding the trip to Dubai that I booked for my holiday from your company.The date of booking was 20th July 2024 and the booking reference number was D3200-01.
Firstly
, We went to the hotel that was booked as per the itinerary but we did not get the same room that you showed me during booking and the room is too small.Thus
it was difficult to manage as I went with my wife and our 2 kids.Furthermore
, we did not receive complimentary breakfast as per our travel plan.Due to
that reason, we had to go outside to find breakfast and it was very difficult to find vegetarian food in the Middle East.
In the light of foregoing, our taxi for the city tour was what we discussed. During trip booking, we asked for an SUV to carry our luggage with us, but we received a sedan and it was difficult to go for a city tour in that.Due to
the above-mentioned problems, we did not enjoy a lot from the service that you provided to us. I hope you took this
matter seriously and gave us the compensation accordingly
.
Thank you so much for your consideration. I hope to hear from you regarding this
matter as soon as possible.
Yours faithfully,
Avi bhadiyadraSubmitted by avibhadiyadra on
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Detail Clarity
Ensure the types of rooms and services promised during the booking process are clearly mentioned to avoid misunderstandings.
Constructive Feedback
When discussing the issues encountered, providing specific suggestions for how they could be resolved or what was expected might strengthen your position.
Balanced Evaluation
Consider including a brief statement about your previous positive experiences (if any) with the company to balance your criticism and show that your expectations were based on their standards.
Structure
The clear structure of your letter, with distinct paragraphs for each issue, enhances its readability.
Tone
Your polite tone throughout the letter, despite expressing dissatisfaction, is commendable and appropriate for the context.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite