You recently had some items shipped to you from overseas. Upon receiving the shipment, you found some things damaged in transit. Write a letter to the manager of the shipping company. In your letter •provide the details of your shipment •describe the damage •say what action you want the company to take
Dear Sir or
Capitalize word
Madam
Capitalize word
Madam
madam
,
I am writing Capitalize word
Madam
this
letter to Linking Words
complaint
and express my sheer dissatisfaction regarding a Replace the word
complain
parcel
that was recently shipped to my address via your Use synonyms
company
named XYZ Use synonyms
ltd
.
Change the capitalization
Ltd
This
letter is in context to shipment no. ABXR3647 dated 10/04/2023. The Linking Words
parcel
was shipped from an electronics Use synonyms
company
named ABC Use synonyms
ltd
located in the USA to my address located in India. The Change the capitalization
Ltd
parcel
contained a Use synonyms
laptop
, Use synonyms
headphone
and a keyboard.
Upon unboxing the Fix the agreement mistake
headphones
parcel
I was shocked to notice that the Use synonyms
laptop
was severely damaged. The screen of the Use synonyms
laptop
was broken into bits and the Use synonyms
laptop
would not turn on as well. I came to know that the headphone was broken as well, Use synonyms
although
the keyboard was sound. I have attached photographs of the damaged products Linking Words
along with
Linking Words
this
letter, so please find Linking Words
attachments
below. These gadgets were extremely important for an upcoming event in my Correct article usage
the attachments
company
as I had to give a presentation with the same. They Use synonyms
costed
me $5000 from my Correct your spelling
cost
hard earned
savings. I am now in a dire situation because of your shipping Add a hyphen
hard-earned
company
’s careless handling of my extremely valuable Use synonyms
items
.
I am sure you would be able to empathize with my situation. I expect your Use synonyms
company
to initiate a full refund equal to the amount these Use synonyms
items
Use synonyms
costed
me or replace the Wrong verb form
cost
items
damaged in Use synonyms
the
transit. If you plan to replace these Correct article usage
apply
items
they should have the same specification as those that are damaged. I Use synonyms
also
demand you to reprimand the members of your team responsible for Linking Words
this
unfortunate event that Linking Words
costed
me my valuable time and money.
I am eagerly waiting for your reply.
Yours faithfully,
John Peterson.Correct your spelling
cost
Submitted by niravfb1987 on
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Coherence and Cohesion
For coherence and cohesion, ensure that your paragraphs are well-organized and clearly differentiated. You could enhance your letter by using a more varied range of linking words and phrases to connect your ideas more effectively.
Task Achievement
While your letter effectively communicates the complaint and desired actions, it could benefit from a clearer expression in some areas. Be cautious with spelling and grammar to ensure your message is understood as intended.
Task Achievement
Your letter covers all the required bullet points thoroughly, demonstrating a solid task achievement.
Task Achievement
You have effectively used a formal tone suitable for writing to a company's manager, which is appropriate for the task.
Coherence and Cohesion
The logical structure of your letter is commendable, with each paragraph focusing on a specific aspect of the complaint.
Word Count
IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.
A very long letter will not give you a higher band score.
Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.