You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter •describe the problem with the equipment •explain how this problem is affecting your work •say what you want the shop or company to do

#work #home #piece #equipment #job #shop #company #•describe #•explain #•say

Dear Sir or Madam, As a long-time customer of your company, I am writing to you to express my complaint about a

device

which I bought

last

month. The

device

is an internet modem and the serial number is 211536431.

This

has been happening that the

device

just stuck every four to five hours, and I need to reset it by power,

otherwise

, it will not be operational anymore. So, it became the normal action for the

last

couple of weeks. I want to mention the most important thing that I have to be online every minute during my working hours.

Due to

the

device

, I could not complete processes and operations when I was working. It is really risky to uncomplete the operations during the rush hour. I would suggest to you to solve the problem as quickly as possible. I prefer to change it to a new one, but I do not want to wait for a long time. I hope you find the best way to solve the issue. I look forward to hearing from you. Yours Faithfully, Eric

Submitted by enkhbat0923 on Wed May 01 2024

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Task Achievement

Consider providing a bit more detail on how you've attempted to solve the problem, such as contacting customer service before writing this letter, to enhance the response completeness.

Coherence & Cohesion

You could improve coherence by linking your points more smoothly. Phrases like 'As a result' or 'Therefore' might help to connect your complaints to your requests more directly.

Coherence & Cohesion

For a higher coherence score, try to ensure each paragraph focuses on a single aspect of the issue, your impact, or your request, avoiding overlap between them.

Task Achievement

You provided a clear description of the problem, which makes your letter informative and focused.

Coherence & Cohesion

The structure of your letter logically progresses from introduction, to explaining the problem, to requesting a solution, which supports good coherence and cohesion.

Task Achievement

Your polite tone and formal word choice are appropriate for the situation and audience, contributing positively to the task achievement score.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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4Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

182 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Use a variety of complex and simple sentences

Essentional vocabulary list for IELTS Writing 7+

In recent times, economic growth has helped many become richer, both in developed and developing countries. However, those in developed countries are not as happy as they were in the past. Why is this? What can be learned from this?

Some people think that children should be taught how to cook and grow food at school. Do you agree or disagree?

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