You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am Kiranpreet Kaur and writing to you to express my disappointment with one of my recent trips to Surrey central station from
scott
Change the capitalization
Scott
show examples
road on 12th of May which I had with your taxi company. I am your regular customer and choose you for your exceptional service
everytime
Replace the word
every time
show examples
to travel locally.
However
Linking Words
,
in
Change preposition
on
show examples
my
last
Linking Words
trip, I felt disgusted by the treatment I got from your driver with taxi number X985 which was a
20 minutes
Correct your spelling
20-minute
drive. The driver was
incooperative
Correct your spelling
uncooperative
in cooperative
cooperative
and failed all of my expectations I had from your company. When I started on the journey, I told the driver to turn off the radio because he was playing music too loud but he didn't do so.
However
Linking Words
, he told me he couldn't focus on driving without music. I was reading a book and it really wasted a lot of my time which I planned for my reading. Moving
further
Linking Words
,
this
Linking Words
caused me
a
Remove the article
apply
show examples
significant distress and wasted my time. I had never expected
such
Linking Words
kind of behaviour from your company's
employee
Fix the agreement mistake
employees
show examples
. But, I hope after you receive my letter you will take
an
Correct article usage
apply
show examples
action
on
Change preposition
against
show examples
him. Please ask him to write an apology note and will never cause any inconvenience to any of
Correct article usage
the customer
show examples
customer
Fix the agreement mistake
customers
show examples
. I hope you will pay attention to my suggestions and take
an
Correct article usage
apply
show examples
action on
this
Linking Words
situation. Yours faithfully, Kiranpreet Kaur
Submitted by Kiran on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

clarity
Be concise and direct in your complaint for clearer communication.
task response
Consider offering more specific solutions or compensation you'd like from the company, beyond the driver's apology, for a stronger task response.
writing style
Use a variety of sentence structures to express your points for enhanced readability and engagement.
structure
You effectively structured your letter with an introduction, detailed explanation, and a clear request at the end, which contributes to a good logical flow.
tone
Your polite and formal tone throughout the letter is suitable for the context and demonstrates good task achievement.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: