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Band 5.5

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

#trip #taxi #company #driver #complaint
Dear Sir or Madam, I am Kiranpreet Kaur and writing to you to express my disappointment with one of my recent trips to Surrey central station from
scott
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Scott
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 road on 12th of May which I had with your taxi company. I am your regular customer and choose you for your exceptional service
everytime
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every time
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 to travel locally.
However
,
in
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on
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 my
last
 trip, I felt disgusted by the treatment I got from your driver with taxi number X985 which was a
20 minutes
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20-minute
drive. The driver was
incooperative
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uncooperative
in cooperative
cooperative
 and failed all of my expectations I had from your company. When I started on the journey, I told the driver to turn off the radio because he was playing music too loud but he didn't do so.
However
, he told me he couldn't focus on driving without music. I was reading a book and it really wasted a lot of my time which I planned for my reading. Moving
further
,
this
 caused me
a
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apply
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significant distress and wasted my time. I had never expected
such
 kind of behaviour from your company's
employee
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employees
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. But, I hope after you receive my letter you will take
an
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action
on
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against
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 him. Please ask him to write an apology note and will never cause any inconvenience to any of
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the customer
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customer
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customers
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. I hope you will pay attention to my suggestions and take
an
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action on
this
 situation. Yours faithfully, Kiranpreet Kaur
Submitted by Kiran on

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clarity
Be concise and direct in your complaint for clearer communication.
task response
Consider offering more specific solutions or compensation you'd like from the company, beyond the driver's apology, for a stronger task response.
writing style
Use a variety of sentence structures to express your points for enhanced readability and engagement.
structure
You effectively structured your letter with an introduction, detailed explanation, and a clear request at the end, which contributes to a good logical flow.
tone
Your polite and formal tone throughout the letter is suitable for the context and demonstrates good task achievement.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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