IELTS Writing Correction Service /
Writing Samples /
Band 7

You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter, inform the bus company of when and to where you travelled describe your suitcase and what happened to it explain why the company should pay for a new suitcase

#bus #suitcase #company
Dear Sir/Madam, I am writing to make a complaint about my
suitcase
 which was lost when I was travelling in one of your company's buses.
Last
 week, I was travelling from Ottawa to Toronto on your
bus
 which departed from Ottawa around 9:30 AM.
However
, around 11 AM the
bus
 reached Kingston and I stepped out for a quick break. I placed my
suitcase
 on the upper deck of the
bus
 as the driver suggested. Surprisingly, my
suitcase
 was lost when I came back and there were security cameras on the
bus
 but the driver refused to look at the footage. My
suitcase
 was brown in colour and there were many important documents in that
suitcase
 and I am experiencing a hard time after losing it.
Hence
, I want to request your company to pay for a new
suitcase
 as it was a mistake on your side. Looking forward to your response. Yours sincerely, Tirth t
Submitted by tirththakkar23 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Task Response
Remember to directly address all the points in the prompt: informing about the trip, describing the suitcase and explaining why the company should pay for a new one. You have mentioned the journey and suitcase details but missed explaining the damage and directly requesting compensation for a damaged suitcase instead of a lost one.
Coherence and Cohesion
Use paragraphs to divide your letter neatly into introduction, body, and conclusion. Each part should clearly address different aspects of your complaint for better coherence.
Tone
The letter has a respectful tone appropriate for communicating with a company.
Detailing
Good use of detailing to describe the suitcase and the situation around its loss, which helps in understanding the scenario better.

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!
What to do next:
Look at other essays: