You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of the tour company. In your letter: *Explain why you chose that particular tour *Explain what you did not like about the tour *Suggest two ways in which the tour can be improved
Dear Sir or Madam,
I am writing
this
letter to complain about the cruise tour, which was organized by your company, that I took part in last
month.
There are two reasons why I joined this
trip. First of all, I was attributed by a huge number of positive reviews about this
trip that people left on your website, which are
really appealing. Change the verb form
is
In addition
, you mentioned in the advertisement that this
cruise is the most luxurious one around the world currently, so I would like to enjoy all-around
facilities.
Correct article usage
the all-around
However
, this
tour really below my expectations. Firstly
, some of the facilities were under improvement and did
not open to Unnecessary verb
apply
public
Correct article usage
the public
such
as spa
room and outdoor swimming pool, which made me feel disappointed. Added to that, the food was not served on time. Normally, we needed to wait for around 30 minutes to get our order, and some dishes were variously greasy and cold.
I think it is Correct article usage
the spa
wisdom
to hire more staff in the dining area, which can shorten the time of preparing and Replace the word
wise
delivery
food. Replace the word
delivering
Furthermore
, it would be better to inform customers in advance what amenities can be used in their tour, which is much more convenient for them make
a Verb problem
apply
preparation
for their trip.
I hope my recommendations are helpful for you to improve your service.
Yours faithfully,
Bella LiuReplace the word
prepare
Submitted by strawberry.guan on
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Elaboration
You've done well in explaining your experience and providing concrete suggestions for improvement. To further enhance your letter, consider extending your explanation about why you chose the tour, elaborating on what specifically drew you to it beyond the reviews and advertised luxury. This would provide a more robust context for your disappointment.
Word Variety
For coherence and cohesion, you have skillfully organized your letter, ensuring a logical flow from one paragraph to the next. To enhance this, you might explore varied transitional phrases to seamlessly connect your thoughts and maintain reader engagement.
Task Achievement
Providing clear suggestions for improvement demonstrates strong task achievement.
Coherence and Cohesion
The clear paragraphing with distinct points aligns well with instructional requirements, showcasing good structural organization.
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