You have recently bought some camping equipment but it was faulty. You phoned the shop but no action has been taken. Write a letter to the shop maneger. In your letter, -Describe the problem with the equipment -Explain what happened when you phoned the shop -Say what you would like the maneger to do
Dear Mrs Smith,
The reason I am writing to you is to inform you of some troubles with the equipment I bought in your store.
To begin
with, I would like to point out that I purchased a tent in your local shop in New York. Everything looked great, but when I went on the trip and unpacked the tent, I noticed that there were a lot of holes in the walls and the roof. Therefore
, my camping holidays were ruined.
Secondly
, as soon as I got home I phoned your manager in order to make a refund. Moreover
, it was not 10 days from the moment I bought the tent and I had all the rights to make a refund. Although
I explained everything to the manager, he refused to give my money back or at least change a purchased item for another.
To sum up
, I want you to take responsibility for such
an incident and offer me a full refund. You can contact me by number +380667532995.
Thank you in advance.
Yours Sincerely,
Kseniia MalokhatkoSubmitted by ksrnnn on
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task achievement
Your letter could benefit from additional specifics about the call, such as the date and time you called, which would make it more detailed and convincing.
coherence cohesion
Consider breaking longer sentences into shorter ones to improve readability.
coherence cohesion
The letter is well-structured with each paragraph addressing a specific point.
task achievement
The tone is formal and appropriate for a letter of complaint.