You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter • give details of the camera and where you bought it • explain what has happened • say what you want him/her to do about it

Dear Sir or Madam, I am writing in connection with the

camera

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that has just been bought from Safir shop in Oman.

This

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camera

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is produced by your company and belongs to A serious.

According to

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information on its

box

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and website, these cameras have particular characterisation

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for

Add the comma(s)

, for

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example, two lenses, a place for additional memory and a cover for supporting water. I bought the

camera

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while

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I was travelling to Oman but I did not check the

box

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of it at the store. When I

received

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arrived

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at the destination and opened the

box

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, I realised that some important items were missing from the

box

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. Unfortunately, I could not find one of the lenses and its supportive cover. To make matters worse, another lens was broken and there were some crashes on the body of the

camera

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. to rectify

this

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situation, I recommended that

this

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camera

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be replaced with another one. I hope that

this

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matter will be dealt with as soon as possible. Yours faithfully, Mah Kar