You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, say about the holiday and where you stayed mention why you are unhappy about the hotel where you stayed say what you would like the travel agency to do Write at least 150 words.

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Dear Sir or Madam, I am Kiranpreet Kaur and I visited Jasper town

last

Linking Words

weekend. For

this

Linking Words

stay, I reserved 3 days and 2 nights booking at your Greenside

hotel

Use synonyms

from your website. It

included

Wrong verb form

includes

show examples

all the additional services mentioned on your website.

This

Linking Words

hotel

Use synonyms

stay created a bad impression of your services on me. I faced many problems when I stayed at the

hotel

Use synonyms

. The internet connection was not working properly. I had to communicate with my family and friends but it really caused a big issue during my stay. I complained to

Use synonyms

hotel

Correct article usage

the hotel

show examples

help desk but they never responded back to my calls. In order to settle

this

Linking Words

issue, I suggest you

Remove the particle

apply

show examples

take action against the

hotel

Use synonyms

staff.

Also

Linking Words

, please refund the charges that I paid specially for

this

Linking Words

service. I expected a lot from

this

Linking Words

trip and reserved

this

Linking Words

hotel

Use synonyms

due to

Linking Words

good reviews. Unfortunately, I have to write a bad review for your poor customer service. I hope you will take full responsibility

Change preposition

for

show examples

this

Linking Words

whole issue and will respond back to me in a positive way. Yours faithfully, Kiranpreet Kaur

KiranMon May 20 2024

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task achievement

To enhance task response, provide more specific details regarding the issues faced, such as room conditions, food quality, or other amenities that did not meet expectations.

coherence cohesion

For better coherence and cohesion, consider ending with a brief summary of the main points before your closing statement. This reinforces the issues and the actions you expect to be taken.

task achievement

You addressed all parts of the task, including where you stayed, why you were unhappy, and what you would like the travel agency to do.

coherence cohesion

The letter has a clear and logical structure, making it easy for the reader to follow your main points.

coherence cohesion

Your greeting and closing are appropriate, which helps to establish a formal tone, suitable for a complaint letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
4
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

186 words

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Use a variety of complex and simple sentences

Some people argue that the best way to become successful in life is to get a university education. Others disagree with it and reckon that nowadays it is no longer true. Discuss both views and give your own opinion.

n social situations, some people believe that it is better to be a good listener than a good talker. Do you agree or disagree?

A growing number of people rely on rstaurants and convenience food (frozen food and packaged meals) rather than home-cooked food to supply most of their meals. What are the advantages and disadvantages of eating this way?