You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, say about the holiday and where you stayed mention why you are unhappy about the hotel where you stayed say what you would like the travel agency to do Write at least 150 words.

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Dear Sir or Madam, I am Kiranpreet Kaur and I visited Jasper town
last
weekend. For
this
stay, I reserved 3 days and 2 nights booking at your Greenside
hotel
from your website. It
included
Wrong verb form
includes
show examples
all the additional services mentioned on your website.
This
hotel
stay created a bad impression of your services on me. I faced many problems when I stayed at the
hotel
. The internet connection was not working properly. I had to communicate with my family and friends but it really caused a big issue during my stay. I complained to
hotel
Correct article usage
the hotel
show examples
help desk but they never responded back to my calls. In order to settle
this
issue, I suggest you
to
Remove the particle
apply
show examples
take action against the
hotel
staff.
Also
, please refund the charges that I paid specially for
this
service. I expected a lot from
this
trip and reserved
this
hotel
due to
good reviews. Unfortunately, I have to write a bad review for your poor customer service. I hope you will take full responsibility
of
Change preposition
for
show examples
this
whole issue and will respond back to me in a positive way. Yours faithfully, Kiranpreet Kaur
Submitted by Kiran on

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task achievement
To enhance task response, provide more specific details regarding the issues faced, such as room conditions, food quality, or other amenities that did not meet expectations.
coherence cohesion
For better coherence and cohesion, consider ending with a brief summary of the main points before your closing statement. This reinforces the issues and the actions you expect to be taken.
task achievement
You addressed all parts of the task, including where you stayed, why you were unhappy, and what you would like the travel agency to do.
coherence cohesion
The letter has a clear and logical structure, making it easy for the reader to follow your main points.
coherence cohesion
Your greeting and closing are appropriate, which helps to establish a formal tone, suitable for a complaint letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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