you recently travelled a airline due to some business. you did not has a goodexperience. write a letter to the airline

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Dear Sir or Madam, I am writing
this
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letter to express my dissatisfaction with a recent trip from Ottawa to Vancouver for a business purpose on Monday
22 nd
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22nd
from your airline. I was travelling for a significant meeting which was planned two months ago in advance. I was travelling as usual and reached on
time
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and checked in for my flight an hour ago. One of your staff members instructed me to sit in the waiting room for boarding and
also
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assured me to call at the
time
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of boarding to flight.
However
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, nobody called my name and after some
time
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, when I tried to ask about the
time
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, they casually responded that the flight was already gone. After contacting different departments I talked to the management and they were so rude and misbehaved with me and pointed out my mistake that I was not
awareof
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aware of
.
Due to
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this
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, I was unable to make it to my destination and lost my contract which resulted in a loss in business. I have been a frequent flyer with your airline
,
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apply
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and never had
such
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an experience before. I hope you may address the issue and compensate for the loss and either provide a refund or may provide a gift card. Yours Faithfully, Harshit Kaur

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task achievement
Make sure to proofread for minor grammatical errors such as 'has' instead of 'have' in 'you did not has a goodexperience'.
task achievement
Try to maintain a formal tone throughout the letter to match the suitable writing tone criterion.
coherence cohesion
Ensure each paragraph contains a single, distinct idea to improve clarity.
task achievement
The letter provides a complete response, addressing the airline, detailing the problem, and suggesting a resolution.
coherence cohesion
The logical structure is clear, with a smooth progression from describing the problem to suggesting a solution.
coherence cohesion
The greeting and closing are appropriate and formal.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • booking confirmation
  • boarding pass
  • in-flight services
  • customer service
  • delays
  • amenities
  • discomfort
  • unprofessional behavior
  • compensation
  • inconvenience
  • reliable service
  • business trip
  • travel itinerary
  • frequent flyer
  • service standards
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