You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter: give details of the purchase explain the problem explain why you need a replacement urgently
Dear Sir/Madam,
I am writing
this
letter to inform you regarding the attire bought online.
To begin
with, please note that I purchased the jeans pants and shirt for my 11-year-old children through an online platform on 20th May 2024. (Refer to the attached invoice copy).
The cost of these clothes
is 5300 INR . The items were delivered on time as per the scheduled date.
However
, I was extremely disappointed after seeing the clothes
. It was not the same colour which I ordered. Moreover
, the pant is faded at the bottom and one button is not provided on the shirt. The clothes
looked very dirty also
. Since I have been ordering the same brand for the past many years and being your loyal customer, I feel really upset after viewing the quality of the clothes
.
In view of the above, I need your urgent support to replace the clothing. Kindly send the same selected new clothes
with excellent quality as these items to be gifted to my son on his birthday.
Therefore
, the replacement within two weeks is highly appreciated.
I am looking forward to hearing from you.
Yours faithfully,
Rob Marker.Submitted by ahv on
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grammar
Ensure you proofread your letter for any minor errors in sentence structure and word choice. For example, 'jeans pants' should ideally just be 'jeans.'
task achievement
Try to be more specific about your expectations. For instance, instead of 'excellent quality,' you could specify what you expect in terms of material, color, and finishing.
coherence
The letter is well-organized and follows a clear structure, making it easy to read and understand.
coherence
The greeting and closing are polite and appropriate for a formal letter, which adds to the overall tone and clarity.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.