You recently attended a training course for your work. Your employer has asked you for your feedback on the training course. Write a letter to your employer. In your letter -remind your employer what the course was about -explain why the course was useful to you in your work -suggest why the course may not be suitable for some of your other colleagues

Dear Mr. Lee, I am writing to provide feedback on the first aid program I attended

last

week. The course covered a wide range of essential procedures during medical emergencies, and the instructor arranged a lot of practical exercises like CPR and AED operations for the participants to familiarize those techniques.

Furthermore

, we have learned how to provide psychological support for the casualties and their family members. From my point of view,

this

training is extremely helpful for my daily duties as our airlines carry a huge number of passengers and frontline staff are required to handle various critical situations. I now feel equipped to identify different illnesses and provide support with the latest safety protocol.

Additionally

, I have more confidence in reassuring injured or sick travellers when they have emotional needs.

On the other hand

,

while

the training is based on hands-on and scenario-based practices, I'm not convinced it would be as beneficial for some of our office-based colleagues

due to

different working environments.

For example

, the ambulance service always arrives at the scene in an emergency.

Therefore

, focusing too much on procedures and passenger handling is unnecessary compared to the in-flight situation.

To conclude

, I am grateful to have had the opportunity to join the program. Please let me know if you have other questions. Yours sincerely, Philp