Dear Mr. Lee,
I am writing to provide feedback on the first aid program I attended
last
week.
The course covered a wide range of essential procedures during medical emergencies, and the instructor arranged a lot of practical exercises like CPR and AED operations for the participants to familiarize those techniques. Linking Words
Furthermore
, we have learned how to provide psychological support for the casualties and their family members.
From my point of view, Linking Words
this
training is extremely helpful for my daily duties as our airlines carry a huge number of passengers and frontline staff are required to handle various critical situations. I now feel equipped to identify different illnesses and provide support with the latest safety protocol. Linking Words
Additionally
, I have more confidence in reassuring injured or sick travellers when they have emotional needs.
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On the other hand
, Linking Words
while
the training is based on hands-on and scenario-based practices, I'm not convinced it would be as beneficial for some of our office-based colleagues Linking Words
due to
different working environments. Linking Words
For example
, the ambulance service always arrives at the scene in an emergency. Linking Words
Therefore
, focusing too much on procedures and passenger handling is unnecessary compared to the in-flight situation.
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To conclude
, I am grateful to have had the opportunity to join the program. Please let me know if you have other questions.
Yours sincerely,
PhilpLinking Words
leephilip933