You recently moved house and you used a removal company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter • Give details of the move • Describe the damage • Say what you would like the manager to do Write at least 150 words. You do NOT need to write any addresses

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Dear Sir or Madam, I am writing

this

Linking Words

email to express the bad experience I had with your company. I am planning to move from the South to a new house that located in the North, so I contacted the customer service of your company and I requested a track in order to transport my personal belongings. It arrived on

monday

Change the capitalization

Monday

show examples

morning at 8a.m and everything

seems

Wrong verb form

seemed

show examples

fine in the

begginning

Correct your spelling

beginning

However

Linking Words

, when the package arrived me and my wife decided to check our furniture and we discovered that most of the

belonging

Fix the agreement mistake

belongings

show examples

Wrong verb form

were

show examples

damaged in a bad way.

In addition

Linking Words

to that, my

wife

Change noun form

wife's

show examples

favourite mirror

that

Correct pronoun usage

which

show examples

cost

Wrong verb form

costs

show examples

high

Correct word choice

large

show examples

amount of money is broken completely.

Therefore

Linking Words

, I kindly request from your esteemed

organisition

Correct your spelling

organisation

organization

for a refund of the service cost, and if you need any

further

Linking Words

information you can contact me by email. Looking forward to hearing from you, thank you for understanding. Nouf Mut, Best regards,

noufxmutMon Jun 24 2024

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task achievement

Make sure to proofread your letter for spelling and grammatical errors. For example, 'track' should be 'truck' and 'begginning' should be 'beginning'.

task achievement

Expand on the details of the damage to the belongings for a more comprehensive response. You mentioned 'most of the belonging is damaged'; specifying which items and the type of damage would make your letter more detailed.

coherence cohesion

Consider reorganizing the sentences for better flow. Mention the arrival of the truck and the initial satisfactory conditions before discussing the discovered damage to maintain a logical sequence.

suitable writing tone

The letter is polite and maintains a suitable formal tone throughout, which is important for this type of correspondence.

single idea per paragraph

Clear structure with separate paragraphs for each point (details of the move, description of the damage, request for action), which enhances readability.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
10
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

159 words

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