Mobile phones and the internet could have many benefits for older adults. However, this age group uses technology the least. What are the benefits for older adults of using mobile phones and the internet? How can we encourage them to use this new technology?

There has been rapid development in digital

devices

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over the past 20 years. Older

generations

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tend to use technology the least.

However

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, innovations can

support

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them to have a better quality of

living

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life

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in terms of shopping or getting medical treatment. Providing detailed

support

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and explanation for its usefulness is the way to encourage these

generations

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to be familiar with developed technology. Using technological

devices

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can be an unfamiliar

experience

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for elders. Even so, it is undeniable that phones and the

internet

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offer a range of

services

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to improve their life. One possible convenience the elderly can

experience

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is online shopping. Many retired

generations

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,

for example

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,

experience

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hardship in walking or driving regularly to shops and carry heavy bags of daily necessities. By using the

internet

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and smart

devices

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, they can get the staff they need without actually visiting the shop. Another outcome is the medical treatment.

Although

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it may lack some accuracy, people can get medical

services

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online by explaining the symptoms through video calls.

This

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service

benefits

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older

generations

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to easily tackle their health concerns. To let elders use these

services

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, several methods can be taken.

First,

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detailed

support

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can be provided by the company to make the user

experience

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more comfortable. Considering that aged people often get confused by the system itself, mechanical

support

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is essential.

Secondly

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, promoting the

benefits

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of using the

services

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can attract customers. Older

generations

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are not well-educated about these topics,

thus

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, explanation is a key to

ease

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easing

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their anxiety.

For example

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, Docomo, a Japanese company that provides

internet

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services

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, often holds a workshop for elders to explain the

benefits

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and the risks of using smart

devices

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. In conclusion,

this

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essay considers the

benefits

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of using advanced technologies to be online shopping and getting medical treatment. To motivate the aged generation to use phones and the

internet

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, detailed

support

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must be provided with a deep explanation

on

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of

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the

benefits

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of the service.