People in your area are having problems with their internet connections. Write a letter to this company which provides the connection. In your letter Describe the problems. Explain how they are affecting people Say what the company should do to help.

Dear Sir or Madam I am writing
this
letter on behalf of people who are living in Tehran.
Although
we often have a significantly fast speed internet, unfortunately, until
last
week, the internet has experienced terrible speed that caused a lot of problems ranging from online shopping, online classes or even navigating. The vast majority of people,especially students, tend to participate in online classes. But now, with intermittent connectivity, it is almost impossible.
In addition
, we commute to the city by online bike or taxi. Yesterday,I wanted to take a taxi for an important appointment , but because of a poor-quality connection and
then
, a complete outage, I missed the appointment.
Actually
Add a comma
Actually,
show examples
I am not an expert in suggesting solutions for
this
professional issue. But to the best of my knowledge, I think you ought to implement some strategies like expanding the width of the Internet band.
Also
,upgrading equipment can be effective as well. These are some potential ways that I think about. Of course, your engineers are capable of finding the best way. I,as a dweller, expect you to not only set a timeline for resolution
,
Remove the comma
apply
show examples
but
also
, do something to compensate for disrupted services. Sincerely M
Submitted by Maral.qanbarii1992 on

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task achievement
Include specific examples where possible to strengthen your arguments.
coherence cohesion
Revise for minor punctuation and spacing errors for a more polished letter.
coherence cohesion
Clear paragraph divisions contribute to a well-structured letter.
task achievement
Polite and formal writing tone, which is suitable for a letter to a service company.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • intermittent connectivity
  • slow speed
  • total outage
  • internet service provider (ISP)
  • bandwidth
  • teleworking
  • remote learning
  • essential services
  • digital communication
  • resolution timeline
  • compensation
  • escalate the issue
  • technical support
  • downtime
  • customer service
  • network infrastructure
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