The paragraph below shows the number of enquiries received by the Tourist Information Office in one city over a six -month period in 2011.

The line graph compares and contrasts information on the

questions

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asked by tourists at the Tourist Information Office in one city over a six-month period, from January to June in the year 2011. In general,

while

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enquiries by letter or email saw a significant drop, other means experienced the opposite trend. Having looked at the chart given for more details, it is apparent that the number of

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by letter or email dropped over time,

whereas

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, the direct and telephone methods rose significantly. Particularly, in January, more than 900 phone calls were received which was twice the figure for the in-person group. A month later, question numbers via letters and emails slightly reduced from Jan to Mar by 100

while

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question numbers asked directly or through phone calls increased to 800 and 1000 respectively.

Moreover

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, more than 1200 enquiries were asked in person which doubled the figure for letters or emails in April. What is more, from April to May,

while

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the number of

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asked face-to-face and via telephone rose to under 1600 and precisely 1400 , the one by letter dramatically fell to under 400.

In addition

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,

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asked in person saw a sharp increase up to 1900

while

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the number of

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sent by email reached a lower percentage of approximately less than 400 which was a quarter of the direct question group.