IELTS Writing Correction Service
Writing Samples
Band 7.5

You should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.

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Dear Sir/Madam I am writing
this
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

 letter to report the faulty
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 in my recent purchase from your
company
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

. I am Sandhya Thapa Magar from London, Ontario, Canada. I have been purchasing the gadgets from your
company
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 for the
last
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

 five years.
Last
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

 week on July 21st which was Tuesday, I made the purchase of a
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 from your
company
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

. I assumed it was a new model
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 from the brand Sony with the code 432G123H. On the same day, as I got home and tried to take a picture of my dog. Unfortunately, the quality of the picture which was promised to be great turned out to be on the blurry side. That wasn't the only problem. The click button on the top side of the
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 for the picture seemed not functioning properly. On Tuesday night, I immediately called customer service and explained the issues with the
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

. The staff suggested I return the
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 back to the
company
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

. In return, they will either
replaced
Add a missing verb
be replaced

It seems that you are missing a verb. Consider adding it.

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 with new ones or fixed within three days.
However
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

, there has been no contact back since
then
Linking Words

Usage of linking words is important in IELTS writing. They help create clear connections between ideas in your writing. They improve the flow of your essay by showing relationships between paragraphs and sentences. Using appropriate linking words demonstrates your ability to write cohesively and will help you achieve a higher band score.

. I would appreciate it if you could either replace the
camera
Use synonyms

It is important to use synonyms in your writing, as you will lose marks if you repeat words from the question and use the same words in your essay over and over. If you do that, it will show the examiner that you have a limited vocabulary and you want to do the opposite for a high band score.

 with a new one or
repaired
Wrong verb form
repair

It appears that your sentence or clause uses an incorrect form of the verb repaired. Consider changing it.

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 the existing one within one day. I hope to hear back from you immediately. Yours sincerely Sandhya Thapa Magar

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task achievement
To improve further, consider using a wider range of vocabulary and expressions. For instance, you could have mentioned your frustration more vividly or used more varied transitions between ideas.
coherence cohesion
Make sure that all minor grammatical errors are minimized. Although they do not significantly affect understanding, they can detract from a perfect score. For example, 'replaced with new ones' should be 'replaced with a new one.'
task achievement
You have provided a clear introduction and explanation of the problem with the camera. This helps in achieving a complete response to the task.
coherence cohesion
The letter is well-organized with each paragraph focusing on a specific idea, such as the introduction, explanation of the issue, and the desired action.
task achievement
You used a suitable tone for a formal complaint letter, which is polite yet firm.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • representative
  • troubleshoot
  • recap
  • response
  • repair
  • replace
  • refund
  • inconvenience
  • timely
  • purchase date
  • model number
  • issue
  • malfunction
  • customer satisfaction
  • promptly
  • warranty
  • escalate
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