You should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.

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Dear Sir/Madam I am writing

this

Linking Words

letter to report the faulty

camera

Use synonyms

in my recent purchase from your

company

Use synonyms

. I am Sandhya Thapa Magar from London, Ontario, Canada. I have been purchasing the gadgets from your

company

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for the

last

Linking Words

five years.

Last

Linking Words

week on July 21st which was Tuesday, I made the purchase of a

camera

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from your

company

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. I assumed it was a new model

camera

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from the brand Sony with the code 432G123H. On the same day, as I got home and tried to take a picture of my dog. Unfortunately, the quality of the picture which was promised to be great turned out to be on the blurry side. That wasn't the only problem. The click button on the top side of the

camera

Use synonyms

for the picture seemed not functioning properly. On Tuesday night, I immediately called customer service and explained the issues with the

camera

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. The staff suggested I return the

camera

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back to the

company

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. In return, they will either

replaced

Add a missing verb

be replaced

show examples

with new ones or fixed within three days.

However

Linking Words

, there has been no contact back since

then

Linking Words

. I would appreciate it if you could either replace the

camera

Use synonyms

with a new one or

repaired

Wrong verb form

repair

show examples

the existing one within one day. I hope to hear back from you immediately. Yours sincerely Sandhya Thapa Magar

sandhyathapamagar854Wed Jul 10 2024

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task achievement

To improve further, consider using a wider range of vocabulary and expressions. For instance, you could have mentioned your frustration more vividly or used more varied transitions between ideas.

coherence cohesion

Make sure that all minor grammatical errors are minimized. Although they do not significantly affect understanding, they can detract from a perfect score. For example, 'replaced with new ones' should be 'replaced with a new one.'

task achievement

You have provided a clear introduction and explanation of the problem with the camera. This helps in achieving a complete response to the task.

coherence cohesion

The letter is well-organized with each paragraph focusing on a specific idea, such as the introduction, explanation of the issue, and the desired action.

task achievement

You used a suitable tone for a formal complaint letter, which is polite yet firm.

Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

220 words

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Topic Vocabulary:

representative
troubleshoot
recap
response
repair
replace
refund
inconvenience
timely
purchase date
model number
issue
malfunction
customer satisfaction
promptly
warranty
escalate

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Some people think that employers should not pay attention to the way their employees dress, because the quality of their work is more important. To what extent do you agree or disagree?

The plans below show a harbour in 2000 and how it looks today. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. Your report should comprise a minimum of 150 words.

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