You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment say what happened because of the problem explain what you would like the company to do
Dear Sir or Madam,
I would like to express my dissatisfaction with the sole quality of the ‘Nivea Good Grip Version 2’ badminton shoe that I recently purchased from your website.
While
perusing the product specifications, I observed that it was mentioned that the rubber material utilized in the production of the sole assisted it to have a better grip on all kinds of badminton courts. Contrary to this
, I have found the shoes to be extremely slippery on marble courts.
In a recent incident, I almost twisted my ankle while
playing with these shoes on a marble court. This
has caused me distress, as ever since that incident I have not been able to play without the fear of getting myself injured.
In case this
was a defective piece, I would request you to replace it with a proper one. In any other case, I would like to have my money refunded.
Thank you for your consideration.
Yours sincerely,
Nihal.Submitted by nihalshetty384 on
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single idea per paragraph
Your letter is generally well-structured, but ensuring that each idea is contained within its own paragraph could enhance readability even further. For example, separating the issue's impact into its own paragraph would make it clearer.
suitable writing tone
While the tone is appropriate and polite, clarifying the specific action you wish the company to take—either a replacement or a refund—could make your request more explicit.
complete response
The letter successfully addresses all parts of the task, describing the problem, its impact, and your desired resolution.
logical structure
The logical flow and structure of the letter make it easy to follow, and your greeting and closing are commendable and establish a respectful tone.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite