You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

#laptop #computer #purchase #flaw #company #situation #action

Dear Sir/Madam My name is Amarjot Kaur and I am writing to complain about a brand-new HP

laptop

I purchased

last

month. I am an international student in May intake and I got an HP Intel core with an I5

processor

in the

last

week. It was recommended by one of my friends who is in the same course and has been using

this

laptop

for 2 years. The

laptop

worked fine for two days but when I downloaded Articulate 360 the window crashed and stopped working.

This

is an important software for my study and I got an i5

processor

because of its speed, power, and excellent support to Articulate storyline 360.

However

, it seems like I need a more powerful

processor

for that. I would appreciate you replacing

this

laptop

with a new i7

processor

in exchange. I am ready to pay the extra expenses for the same. Thank you for understanding the situation and attention to

this

matter. Hope to hear you back soon. Thank you Amarjot Kaur

Submitted by amarjot755 on Mon Jul 15 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

complete response

Your letter is clear and concise, but you should elaborate more on what exact issue you faced after downloading the software. Providing more details would strengthen your complaint.

logical structure

While your letter is cohesive, you can improve the logical structure by placing your request for a replacement in a separate paragraph. This highlights your main concern and desired action more effectively.

suitable writing tone

You have maintained a polite and formal tone throughout the letter, which is appropriate for this context.

single idea per paragraph

You have effectively articulated a single main idea per paragraph, which enhances clarity and readability.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

3Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

6 paragraphs

171 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 checks
Get all the feedback you need to keep improving your charts and letters.
Unlimited Task 2 checks
Practice and perfect your skills with essays.
Personalized suggestions
Know how to boost your score.
Detailed mistakes analysis
Get instant feedback. Spot every mistake.
Topic ideas generator
Get topic-specific ideas to enhance your writing.
Vocabulary helper
Get the right words for any topic.
Progress tracking
Track your writing improvements.

Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

What to do next:

Look at other essays:

4.5
band
ome people want governments to spend money looking for life on other planets. Others, however, think this is a waste of public money when there are so many problems on earth. Discuss both these views and give your own opinio
According to some, money should be spent on research programes looking for existance of life on other planets while some belief that it is a waste of money, and there are many more important problems on the Earth that need to be adressed. Although, it is true that there are alot of urgent issues on Earth that need to be tackled but, I firmly believe that space exploration should be done as it is also very important.
5
band
ou should spend about 40 minutes on this task. Write about the following topic: Every country should have a free health service, even if this means that the latest medical treatments may not be available through the service because they are too expensive. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience. You should write at least 250 words.
The idea that everyone should receive free health care in every nation even though the most expensive medical service might not be convenient. I firmly agree with the statement. This essay will contend several reasons and examples about the matter.
7.5
band
Some people think that zoos are all cruel and should be closed down. Others however believe that zoos can be useful in protecting wild animals. Discuss both opinions and give your own opinion.
Many critics insist that zoos should be closed down because employees' activities on animals are cruel. Nevertheless, proponents opine parks might be useful in the sustainable preservation of fauna owning to better facilitation ecology. I am convinced of the benefit of zoos for the conservation of endangered species. In this essay, we will discuss both opinions and explain why I absolutely believe that zoological gardens help protect wildlife.
5
band
Learning English at school is often seen as more important than learning local languages. If these are not taught, many are at risk of dying out.  In your opinion, is it important for everyone to learn English? Should we try to ensure the survival of local languages and, if so, how?
Many people believe that it is more essential to learn English than local languages. However, these languages may disappear if people are not taught them. I argue that everyone should learn English, but also should try to make some effort to remain local languages. In this essay, I will explain that why I think both English and local languages is important and how to save local languages.
6.5
band
Some people believe that unpaid community services should be a compulsory part of high school programs (for example working for a charity ,improving the neighborhood or teaching sport to younger children). To what extent do you agree or disagree?
It is argued that every high school curriculum should include voluntary community services such as working for a charity, improving the neighborhood, or teaching sports to children. This essay completely agrees with this statement because charitable activities help to develop particular soft skills at an early age and spend their free time usefully.

You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

The Closing

ome people want governments to spend money looking for life on other planets. Others, however, think this is a waste of public money when there are so many problems on earth. Discuss both these views and give your own opinio

Some people think that zoos are all cruel and should be closed down. Others however believe that zoos can be useful in protecting wild animals. Discuss both opinions and give your own opinion.

Learning English at school is often seen as more important than learning local languages. If these are not taught, many are at risk of dying out. In your opinion, is it important for everyone to learn English? Should we try to ensure the survival of local languages and, if so, how?

Some people believe that unpaid community services should be a compulsory part of high school programs (for example working for a charity ,improving the neighborhood or teaching sport to younger children). To what extent do you agree or disagree?

Learning English at school is often seen as more important than learning local languages. If these are not taught, many are at risk of dying out.  In your opinion, is it important for everyone to learn English? Should we try to ensure the survival of local languages and, if so, how?