You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

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Dear Sir/Madam My name is Amarjot Kaur and I am writing to complain about a brand-new HP

laptop

Use synonyms

I purchased

last

Linking Words

month. I am an international student in May intake and I got an HP Intel core with an I5

processor

Use synonyms

in the

last

Linking Words

week. It was recommended by one of my friends who is in the same course and has been using

this

Linking Words

laptop

Use synonyms

for 2 years. The

laptop

Use synonyms

worked fine for two days but when I downloaded Articulate 360 the window crashed and stopped working.

This

Linking Words

is an important software for my study and I got an i5

processor

Use synonyms

because of its speed, power, and excellent support to Articulate storyline 360.

However

Linking Words

, it seems like I need a more powerful

processor

Use synonyms

for that. I would appreciate you replacing

this

Linking Words

laptop

Use synonyms

with a new i7

processor

Use synonyms

in exchange. I am ready to pay the extra expenses for the same. Thank you for understanding the situation and attention to

this

Linking Words

matter. Hope to hear you back soon. Thank you Amarjot Kaur

amarjot755Mon Jul 15 2024

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complete response

Your letter is clear and concise, but you should elaborate more on what exact issue you faced after downloading the software. Providing more details would strengthen your complaint.

logical structure

While your letter is cohesive, you can improve the logical structure by placing your request for a replacement in a separate paragraph. This highlights your main concern and desired action more effectively.

suitable writing tone

You have maintained a polite and formal tone throughout the letter, which is appropriate for this context.

single idea per paragraph

You have effectively articulated a single main idea per paragraph, which enhances clarity and readability.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

171 words

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

The Closing

Some people believe that visitors to other countries should follow local customs and behaviour. Others disagree and think that the host country should welcome cultural differences. Discuss both these views and give your own opionion.

Countries are becoming more and more similar because people are able to buy the same products anywhere in the world. Do you think this is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

With all the troubles in the world today, money spent on space exploration is a complete waste. The money could be better spent on other things. To what extent do you agree or disagree?

At present the population of some countries include a relatively large number of young adults, compared with the number of older people. Do the advantages outweigh the disadvantages? Give reasons for your answer with relevant example.

Every year several languages die out. Some people think this is not important because life will be easier if there are fewer languages. To what extent do u agree or disagree with this opinion.