You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir, I want to
appreciate
Verb problem
thank
show examples
you for providing wonderful service to my office staff during their stay at your hotel The King. Everyone was quite delighted with the quick service from your workers starting from the reception desk to the room arrangements except for the
quality
of lunch that was served and made them disgruntled. Unfortunately, the
quality
of
food
seemed to be relentlessly low in comparison to the expectations. The eatables tasted like they were undercooked and stale. Many of the lunch items taste as
they
Correct word choice
if they
show examples
were reheated and cooked by unprofessional cooks.
This
turned the happiness of everyone’s face into sadness. I would be obliged if you could take some steps to maintain the
quality
of the
food
which is served to the participants. Health is vital for everyone;
therefore
, every visitor should be served good
quality
and fresh
food
. I hope you will follow the necessary steps to maintain
food
standards. Yours sincerely, Navneet Kaur.
Submitted by ss6802125 on

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task achievement
Consider being more specific about the positive aspects of the hotel that participants liked. For instance, you might mention the cleanliness, location, or amenities.
coherence cohesion
To further enhance coherence, try to use more transitional phrases between ideas, such as 'furthermore', 'moreover', or 'in addition'. This will help the text flow more smoothly.
task achievement
The tone of the letter is appropriate and professional, which is suitable for this kind of correspondence.
coherence cohesion
The letter is well-organized, with clear paragraphs dedicated to different points.
coherence cohesion
The greeting and closing are respectful and appropriately formal.
Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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