You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir, I want to

appreciate

Verb problem

thank

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you for providing wonderful service to my office staff during their stay at your hotel The King. Everyone was quite delighted with the quick service from your workers starting from the reception desk to the room arrangements except for the

quality

of lunch that was served and made them disgruntled. Unfortunately, the

quality

of

food

seemed to be relentlessly low in comparison to the expectations. The eatables tasted like they were undercooked and stale. Many of the lunch items taste as

they

Correct word choice

if they

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were reheated and cooked by unprofessional cooks.

This

turned the happiness of everyone’s face into sadness. I would be obliged if you could take some steps to maintain the

quality

of the

food

which is served to the participants. Health is vital for everyone;

therefore

, every visitor should be served good

quality

and fresh

food

. I hope you will follow the necessary steps to maintain

food

standards. Yours sincerely, Navneet Kaur.