You have bought a new camera but when you got it home you found it some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: •introduce yourself • explain the situation • say what action you would like to the company to take
Dear Sir or Madam
I am writing
this
letter to report the faulty camera
in my recent purchase from your company
. My name is Begoyim .I have been purchasing
the Wrong verb form
purchased
camera
from your company
last
week
Last
week on August 1st which was Thursday, I made the purchase of a camera
from your company
. One
week later, as I got home and tried to take a picture
of my cat . Unfortunately, the quality of the obtained picture
was very unsatisfactory. That wasn't the only problem. When I tried to take another picture
, the picture
was taken upside down. That's ridiculous.
On Monday night , I immediately call
Wrong verb form
called
the
customer service and explained the issues with the Correct article usage
apply
camera
. The staff suggested I return the camera
back to the company
. In return, they will either replaced
with Add a missing verb
be replaced
a new ones
or fixed within three days. Correct the article-noun agreement
a new one
new ones
However
, there has been no contact back since then
I would appreciate it provided you could either replace the camera
with a new one
or repair the existing one
within one
day.
I hope to hear back from you immediately
Yours faithfully
BegoyimSubmitted by omondavlat91 on
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coherence and cohesion
Make sure to maintain clear paragraphing, sometimes ideas got a bit mixed up.
coherence and cohesion
Start your letter with the details of your purchase right away after introducing yourself, it would be more coherent.
task achievement
Clarify what specific camera model you bought; this would exhibit more details in task response.
suitable writing tone
Polite and formal tone maintained throughout.
complete response
All parts of the task are covered sufficiently.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite