Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

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Dear Sir or Madam, I am writing

this

Linking Words

letter to let you know that your shop has taken more than a week to return my

radio

Use synonyms

which was given for fixing the antenna issue. Two weeks ago I purchased

this

Linking Words

brand new

radio

Use synonyms

from your

karama

Change the capitalization

Karama

karma

show examples

branch. In just two days after my purchase, I noticed a slight dysfunction

while

Linking Words

changing

radio

Use synonyms

channels. The issue got aggravated as the days passed.

Then

Linking Words

I took it to your branch and your service executive confirmed that the

radio

Use synonyms

has an antenna issue that needs to be fixed. It is very disappointing to know that your shop has sold me

a faulty equipment

Remove the article

faulty equipment

a piece of faulty equipment

show examples

. On top of

this

Linking Words

problem, I am

also

Linking Words

experiencing

Correct article usage

apply

show examples

bad customer service from your repair team. They confirmed

Change preposition

to me

show examples

that the

radio

Use synonyms

will

Wrong verb form

would

show examples

be fixed and returned in two days. It has been more than a week

Correct word choice

since I

show examples

did not receive any feedback. I need an explanation

Change preposition

show examples

this

Linking Words

delay from your end. I need my

radio

Use synonyms

to be returned today or replace it with a new

radio

Use synonyms

. Yours faithfully,

msrinivas7866Fri Aug 09 2024

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task achievement

Consider adding more specific details about the radio purchase for better task response.

coherence cohesion

Work on elaborating each paragraph a bit more to maintain a single idea per paragraph more effectively.

greeting and closing

The greeting and closing are appropriate and polite, enhancing the formal tone of the letter.

logical structure

The letter follows a logical structure, moving from the problem encountered to actions already taken, frustrations experienced, and finally stating the expectations.

4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

181 words

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Topic Vocabulary:

malfunctioning
inconvenience
promptly
compensation
customer satisfaction
reliable
favorable resolution
essential
retail business
well-known chain
swift resolution
personal use
disappointment
frustration
inquiry

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