You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include • Where you stayed • What the problems were • How they can fix your complaints
Dear Sir/Madam,
I am writing
this
letter to express my dissatisfaction with the service provided at the Hotel "Sunshine Life".
Two months ago, I reserved conference room number 215 for a group of eight people for the discussion of an important project. We arrived at the hotel at 8 am on the 23rd of August.
For check-in, there was no receptionist at the front desk, we waited there for about 20 minutes. The room that we got was different from the pictures they posted online. The lighting and sound system was not adequate. Moreover
, there were only three chairs and one small table given. When we tried to talk to the staff, all of us left with no clue.
It would be greatly appreciated if this
matter is taken into account and resolved it
at your earliest convenience or a refund issued. I would Correct pronoun usage
apply
also
like to shed some light on a few suggestions, Managers should supervise their employee's activities or create a communication policy to address the customer's issues promptly.
I will look forward to your response.
Yours sincerely,
Ravinder KaurSubmitted by rk366704 on
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structure
The overall structure of the letter is logical, but you should try to ensure each paragraph clearly supports a single idea or main point.
structure
Consider incorporating transitional phrases to enhance the flow and connection between points.
structure
The letter follows the correct formal letter format, including a polite greeting and closing.
task
All requested information is adequately addressed, including where you stayed, what the problems were, and how they can fix these issues.
tone
The tone of the letter is appropriate for a formal complaint, maintaining politeness throughout.