You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

#laptop #computer #purchase #flaw #company #situation #action

Dear Sir or Madam, The purpose of my writing today is to lodge a complaint about the most recent purchase I made from your company . I'm a first-year university student living in Vancouver City.

Last

week, I purchased a Lenovo computer, model number x41256 from your store and it was around $1,500 after applying the student discount. It got delivered the next day to my doorstep with a $100 delivery charge. Let me explain the issue.

This

trouble started about two days ago when I first tried to download my university lecture documents from the website. After saving all the documents to the X drive, the computer system crashed with an irritating sound from the motherboard. I'm truly helpless at

this

moment since I have zero knowledge of technical skills.

Also

, I have a couple of assignments to complete before the end of

this

month. To resolve

this

issue, Could you please send a technical expert to my place? I live at 3345, Hudson Street. I'm available on weekends, until 5.00 pm in the evening. I highly appreciate your kind support in

this

matter. If you need additional information, please reach me at 604 552 55236. Yours faithfully, Amal

Submitted by swickramarathna70 on Fri Aug 30 2024

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coherence cohesion

Ensure that each paragraph revolves around a single idea to enhance clarity. You can split the explanation of the situation and your request into separate paragraphs for better readability.

task achievement

Although the letter is complete and addresses all points, you can add more details about the flaw to provide a clearer picture. This will strengthen your case.

task achievement

The tone used in the letter is suitable and polite, which is appropriate for a formal complaint letter.

coherence cohesion

The greeting and closing are properly formatted, which gives the letter a polished and professional look.

Essentional vocabulary list for IELTS Writing 7+

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

6 paragraphs

200 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Essentional vocabulary list for IELTS Writing 7+

In today's fast paced world, many individuals struggle with delaying or positioning tasks Dicuss causes of this and suggest an effective solution to overcome it

Examine the arguments in favour and against animal experiments, and come to a conclusion on this issue.

Modern buildings appear in large numbers, but some people believe that we should build our buildings in traditional styles. To what extent do you agree or disagree?

There are many female students who finish degrees in science and technology courses at university, but few move into the workplace after they graduate. Why is this? What measures can be taken to encourage them into work? Situation

Task 2 People live longer in some part of the world. What do you think is the reason of this? Is this a good thing or a bad thing?