You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

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Dear Sir or Madam, The purpose of my writing today is to lodge a complaint about the most recent purchase I made from your company . I'm a first-year university student living in Vancouver City.

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week, I purchased a Lenovo computer, model number x41256 from your store and it was around $1,500 after applying the student discount. It got delivered the next day to my doorstep with a $100 delivery charge. Let me explain the issue.

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trouble started about two days ago when I first tried to download my university lecture documents from the website. After saving all the documents to the X drive, the computer system crashed with an irritating sound from the motherboard. I'm truly helpless at

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moment since I have zero knowledge of technical skills.

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, I have a couple of assignments to complete before the end of

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month. To resolve

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issue, Could you please send a technical expert to my place? I live at 3345, Hudson Street. I'm available on weekends, until 5.00 pm in the evening. I highly appreciate your kind support in

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matter. If you need additional information, please reach me at 604 552 55236. Yours faithfully, Amal

swickramarathna70Fri Aug 30 2024

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coherence cohesion

Ensure that each paragraph revolves around a single idea to enhance clarity. You can split the explanation of the situation and your request into separate paragraphs for better readability.

task achievement

Although the letter is complete and addresses all points, you can add more details about the flaw to provide a clearer picture. This will strengthen your case.

task achievement

The tone used in the letter is suitable and polite, which is appropriate for a formal complaint letter.

coherence cohesion

The greeting and closing are properly formatted, which gives the letter a polished and professional look.

3
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

200 words

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

In their advertising, businesses nowadays usually emphasise that their products are new in some way. Why is this? Do you think it is a positive or negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

In some cultures, children are often told that thy can achieve anything if they try hard enough. What are the advantages and disadvantages of giving children this message?

The most important aim of science should be to improve people's lives. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Many countries believe that international tourism has harmful effects. Why do they think so? What can be done to change their views?