You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

#laptop #computer #purchase #flaw #company #situation #action

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Dear Sir or Madam, The purpose of my writing today is to lodge a complaint about the most recent purchase I made from your company . I'm a first-year university student living in Vancouver City.

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week, I purchased a Lenovo computer, model number x41256 from your store and it was around $1,500 after applying the student discount. It got delivered the next day to my doorstep with a $100 delivery charge. Let me explain the issue.

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trouble started about two days ago when I first tried to download my university lecture documents from the website. After saving all the documents to the X drive, the computer system crashed with an irritating sound from the motherboard. I'm truly helpless at

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moment since I have zero knowledge of technical skills.

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, I have a couple of assignments to complete before the end of

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month. To resolve

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issue, Could you please send a technical expert to my place? I live at 3345, Hudson Street. I'm available on weekends, until 5.00 pm in the evening. I highly appreciate your kind support in

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matter. If you need additional information, please reach me at 604 552 55236. Yours faithfully, Amal

Submitted by swickramarathna70 on Fri Aug 30 2024

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coherence cohesion

Ensure that each paragraph revolves around a single idea to enhance clarity. You can split the explanation of the situation and your request into separate paragraphs for better readability.

task achievement

Although the letter is complete and addresses all points, you can add more details about the flaw to provide a clearer picture. This will strengthen your case.

task achievement

The tone used in the letter is suitable and polite, which is appropriate for a formal complaint letter.

coherence cohesion

The greeting and closing are properly formatted, which gives the letter a polished and professional look.

3
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

200 words

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Some people believe that everyone has a right to have access to university education and that governments should make it free for students no matter what financial background they have. To what extent do you agree or disagree?

Every year large numbers of people migrate from one country to another for different reasons. Discuss the advantages of migration for the individual and for society as a whole.

Some people think that it is best to accept bad situation, such as an unsatisfactory job or shortage of money. Others argue that it is better to try and improve such situations. Discuss both these views and give your own opinion. Z

«Some modern artists receive huge sums of money for the things they create, while others struggle to survive. Governments should take steps to resolve this unfair situation» To what extent do you agree or disagree?

some people believe that professionals such as doctors and engineers, should be required to work in the country where they did their training. Others believe that they should be free to work in another country if they wish. discuss both views and give your own opinion.